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Customer Success Jobs Remote

Find great remote CSM roles to build up meaningful relationships with your future clients. Every Success position is hand-picked from companies that value you as a Customer Success Manager and offer genuine flexibility with competitive compensation.

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Customer Success

22 open jobs ・ Updated last on 16 September 2026

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Omnea logo

Omnea

AI Solutions Lead

Customer Success
Hybrid
Full-time
Senior or above
London
6 days ago
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Cytora

Delivery Manager

Customer Success
100% Remote
Full-time
Senior or above
Mum-friendly
UK
3 weeks ago

Explore Top WFH Companies

Explore our high-quality curated remote companies list in the UK.

PostHog logo

PostHog

Open-source platform giving engineers every tool they need to build successful products.

SaaS · US

Lottie logo

Lottie

Online marketplace helping families understand, find and fund later life care across the UK.

HealthTech · UK

Genie AI logo

Genie AI

AI-powered legal contracting platform helping business teams draft, review and negotiate agreements with precision.

AI · UK

Runna logo

Runna

AI-powered personalised running coaching app helping everyday runners train for any goal, from a first 5k to an ultramarathon.

HealthTech · UK

Omnea logo

Omnea

AI-native procurement orchestration platform that streamlines how companies buy, manage suppliers, and control spend.

SaaS · UK

Sona logo

Sona

AI-powered workforce management platform helping frontline organisations schedule smarter, cut costs and improve service.

SaaS · UK

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Want to break into Customer Success?

Explore our career guide and salary data to plan your next move.

How much does a Customer Success Manager earn in the UK?

The Annual Average Total Compensation is £45,000.

See the full salary breakdown

How to become a Customer Success Manager?

Read our step-by-step career guide on becoming a successful Customer Success Manager.

Read our career guide

Frequently asked questions

Have more questions? Get in touch with Frederic, Co-Founder of WFH Jobs.

What types of customer success roles are available remotely?
We often include roles such as customer success manager (or short, CSM), customer success associate, implementation specialist, onboarding specialist, and customer experience manager (or short, CXM) from top SaaS and tech companies.
What skills are required for remote customer success positions?
You will want to be a great proactive communicator, build strong relationships, solve problems on the fly, and feel comfortable using CRMs or Analytics tools. It also helps if you can easily explain to customers what your solution can do and what it cannot, and always ensure that the customer feels understood along the way.
Is prior customer success experience required?
It really depends on the role. If you are just starting out, you might get hired with a background in customer service or sales. For senior customer success manager roles, companies are usually looking for 3-5 years (or more) of hands-on experience in customer success.