• Join Octopus Electric Vehicles as an Account Executive, working hybrid from London in the Customer Success Team.
• Act as the face and voice of Octopus EV for a portfolio of employers offering the EV salary sacrifice scheme to their employees.
• Support clients from launch through to growth and retention, making sure the relationship works for employers, employees and Octopus EV.
• Work as a commercial partner who advises clients on best practice, cost savings and the long-term benefits of electric vehicles.
• Join one of the UK's most exciting start-ups, backed by the wider Octopus Energy Group and its mission to decarbonise driving.
📋 Job Requirements
• Bring 2+ years of relevant customer-facing experience, ideally from a B2B2C environment.
• Show a results-driven track record of excellent customer experience and of exceeding growth targets.
• Use commercial acumen and strategic thinking to negotiate favourable outcomes for customers and Octopus EV.
• Show exceptional relationship management skills, with the gravitas to influence stakeholders internally and externally.
• Work independently and take proactive responsibility for the performance of your portfolio.
• Communicate confidently when delivering compelling proposals and engagement sessions to diverse audiences.
• Hold a valid UK driving licence.
🌟 Nice-to-have
• Bring experience from a B2B2C environment.
• Know employee benefits, electric vehicles or leasing, although this is not crucial.
• Show an interest in sustainability and a desire to accelerate the transition to electric vehicles.
• Thrive in a start-up mindset and adapt quickly to a fast-moving business.
🎯 Responsibilities
• Grow and expand a large portfolio of clients across industries, driving adoption of the salary sacrifice car leasing scheme.
• Consult with clients to shape their employee engagement strategy and turn their objectives into clear, actionable plans.
• Build relationships with key stakeholders and advise on best practice, cost-saving opportunities and the benefits of EV adoption.
• Drive retention and long-term account success by identifying risks early and putting engagement strategies in place.
• Lead engagement initiatives that increase employee participation in the scheme.
• Collaborate with the Onboarding, Partnerships, Finance, Sales, Operations and Product teams to ensure smooth implementation.
• Use data and customer insights to influence internal teams and agree client initiatives that improve the customer experience.
About Octopus Energy
😃 What Octopus Energy offers
• Work hybrid from London as part of the Customer Success Team.
• Discuss salary with a recruiter, who will match it to your experience.
• Access a perks hub of employee benefits through Octopus Energy Group.
• Join a company that won the Sunday Times Best Company to Work For in 2024.
• Work with autonomy alongside a wide range of colleagues on projects that break new ground.
• Bring your dog to the office, as the company is dog friendly.
💖 What makes Octopus Energy unique
Octopus Electric Vehicles launched in 2018 as part of Octopus Energy Group to make it easy for individuals and businesses to switch to electric cars through salary sacrifice and online leasing. Its mission is to drive sustainable change and decarbonise the planet while giving customers fair pricing and a great experience. It was named best company to work for in the Sunday Times 2024 list and 6th in Tempo's top 100 start-ups to work for in 2025.
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