Lead Account Manager

• Join Omnea as its first Lead Account Manager, working hybrid from London three days a week. • Own expansion quotas and renewal outcomes for a rapidly scaling customer base. • Manage the relationship with the largest and most strategic customers across the whole customer lifecycle. • Act as a trusted advisor to stakeholders at every level, from procurement managers up to CFOs. • Build the Account Management and Customer Success function and define its playbooks from the earliest stages. • Work alongside a team of former founders and operators, with the chance to become a future leader at Omnea.

• Bring 5–7 years of experience succeeding in a B2B SaaS commercial role, managing the long-term success of customer accounts. • Show a track record of consistently performing at the top of your team and having the happiest, most successful customers. • Use strong commercial intuition and the gravitas to sell to senior leaders such as CFOs and CIOs. • Communicate clearly and persuasively in speech, in writing and when presenting. • Learn the product inside out quickly, without relying on sales engineers. • Prioritise ruthlessly and work autonomously with a strong bias to action. • Work in the London office on Tuesdays, Wednesdays and Thursdays.

• Show an entrepreneurial mindset and a desire to help build a business from an early stage. • Bring a record of exceptional performance in academia, work, sport or sales. • Show a growth mindset and the hunger to make up for any gaps in experience. • Build a community and network of customer advocates around you.

• Build lasting relationships with customers, from end users in Procurement, Finance and Ops through to senior management. • Develop and execute success plans with key champions and executive sponsors, covering the whole customer lifecycle. • Drive renewal conversations and close multi-year contract extensions. • Reduce churn and lead efforts to mitigate customer concerns using proactive and reactive strategies. • Own Net Revenue Retention targets by identifying and closing expansion and upsell opportunities. • Grow the customer community by co-hosting roundtables with Sales and writing newsletters and thought leadership with Marketing. • Work in a pod with a Solutions and Implementation Lead, and bring in Technical Solutions Experts when needed. • Partner with Product, Marketing and Sales to turn customer feedback into actionable insight and shape the product direction.

Omnea is one of the most exciting B2B SaaS companies in Europe right now. In just three years since its founding, it has raised over $75 million from world-class investors, grown revenue 5x in the past year alone, and more than tripled its headcount to 160+ people across London and New York. The company is now the 4th fastest-growing startup in Europe and has 10x'd ARR to double-digit millions in 18 months. What stands out on Glassdoor (4.8/5 from 17 reviews, 100% recommend) is how consistently employees praise the talent density, the pace of learning, and the calibre of colleagues. People describe working alongside ex-founders, former operators from Google, Meta, TikTok, McKinsey, Morgan Stanley, and top startups like Tessian, Pigment, and Pleo. Omnea's careers page states they interviewed more than 10,000 people for their first 50 hires, and the hiring bar remains exceptionally high. The company works in person three days a week (Tuesday to Thursday) in London and New York, which is not for everyone, but reflects their belief that early-stage collaboration benefits from face-to-face time. Equity is structured so every employee has a meaningful stake, and the Senior Software Engineer listing shows salary ranges of £80K–£120K with £25K–£50K in equity. The main thing to be aware of is that this is a genuinely fast-paced environment: multiple Glassdoor reviews note that this is not a 9-to-5, though they add that working alongside exceptional people on a mission that matters makes it worth it. If you want to be part of a category-defining company at one of the most exciting stages of its growth, surrounded by some of the strongest talent in European tech, Omnea is hard to beat.

• Work hybrid from the London office on Tuesdays, Wednesdays and Thursdays. • Receive a competitive, geo-localised UK benefits package. • Make an outsized impact as the first person in this role, with a rapidly accelerated career trajectory. • Define the future scope of the role, with the potential to become a future leader at Omnea. • Join a team of former founders and operators who have scaled unicorns. • Benefit from Omnea's Future Founder Promise and Future Founders fund.

Omnea is the agentic operating system for procurement, with AI agents that capture requests, route approvals, onboard suppliers, flag risk and track renewals. Customers such as Spotify, PayPal, JustEat, Adyen and S&P Global run procurement on the platform, and have saved more than 100,000 hours of manual work. The company is backed by $75M from Khosla Ventures, Insight Partners and Accel, and was named the UK's number one startup in the Startups 100.