Payroll Implementation Manager

• Join Sona, the AI-native workforce management platform for frontline organisations, in a full-time hybrid role in London. • Take end-to-end ownership of onboarding customers onto the payroll platform. • Run implementations from discovery and configuration through parallel runs, training and go-live. • Work hands-on with the software itself, not just alongside it. • Influence how Sona’s payroll implementation process and product evolve, with unusual access to the product team. • Work from the London office 2 days a week, with occasional travel to customer sites. • Earn £50,000–£60,000 plus share options.

• Bring proven, hands-on experience implementing UK payroll systems end to end. • Show deep working knowledge of UK payroll legislation and processing. • Stay curious and adaptable, and work comfortably with ambiguity. • Bring high attention to detail and a strong sense of accountability. • Double-check your own work and speak up early when something looks wrong. • Use AI confidently in everyday tools such as spreadsheets, communications and reconciliation. • Commute to the London office 2 days a week and travel occasionally to customer sites.

• Hold a CIPP or equivalent qualification, or be working towards one. • Bring experience with GL and pensions configuration. • Show experience running parallel payroll runs during a system migration. • Bring experience delivering customer training on site.

• Own end-to-end payroll implementations across discovery, configuration, parallel runs, training and go-live. • Configure and troubleshoot UK payroll setups, including GL and pensions configuration and RTI processing. • Spot process improvements and see them through. • Partner with Project Managers and Solutions Architects across the wider implementation journey. • Provide on-site customer support for training and launch alongside remote delivery. • Use AI tools day to day, from reconciliation to communication.

Sona is one of the most exciting B2B SaaS companies in the UK right now. The company has raised over $100 million from world-class investors and has grown revenue by 400% in 2023 alone. Two of the three founders, Oli Johnson and Ben Dixon, previously spent six years building Catapult, a gig platform for hospitality and retail, while Steffen Wulff Petersen came from Rocket Internet, where he helped launch Lazada, HelloFresh and Payleven. That domain expertise is a genuine differentiator: Sona is not a generic scheduling tool bolted onto HR. It is built from the ground up for complex, multi-site enterprises with hundreds or thousands of frontline staff. What stands out on Glassdoor (4.6/5 from 26 reviews, 88% recommend, 94% positive business outlook) is how consistently employees praise the team culture, the benefits and the pace of growth. The compensation sub-score is a remarkable 4.9/5. Sona offers genuinely strong benefits for a startup: Bupa health insurance, 25 days holiday plus 10 flexible public holidays (with an extra day per year of service), enhanced parental leave (26 weeks full pay for primary parents, 8 weeks for secondary), share options, pension matching up to 5%, twice-yearly team retreats and a quarterly £200 learning budget. The main things to be aware of: this is a fast-paced startup where priorities shift quickly; some reviews mention long hours and pressure around headcount management; and the team is still relatively small, at around 150 people. But with a fresh $45 million Series B led by N47, US expansion underway, and the recent launch of Forge, an enterprise AI application builder that lets customers create custom software on top of Sona's platform, the company is at a genuinely exciting inflexion point.

• Earn £50,000–£60,000 plus share options. • Work hybrid, with 2 days a week in the London office. • Take 35 days of annual leave, with an extra day for every year of service. • Get pension contributions matched up to 5%. • Receive comprehensive health insurance. • Benefit from enhanced parental leave and pay. • Use a workplace nursery salary sacrifice scheme. • Join annual all-expenses-paid team retreats. • Receive a MacBook and home office equipment budget. • Use a professional development budget and unlimited free books.

Sona is the AI-native workforce management platform for frontline organisations, with agents that match staffing to real demand and take admin off managers. Frontline sectors employ 80% of the global workforce, more than 3 billion people, yet just 1% of venture funding has gone to software built for them. Sona has raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and has offices in London, New York, Austin and Lisbon.