Payroll Specialist

• Join Sona’s fast-growing payroll bureau as a Payroll Specialist, working hybrid from the Soho office 2+ days a week. • Take hands-on ownership of UK payroll processing for a portfolio of customers. • Help the bureau grow from around 15,000 to 22,000 payslips a month. • Manage standard and mid-complexity clients across multiple pay frequencies. • Help shape processes and tools at a startup bureau that’s still building its ways of working. • Get support to study for CIPP through the apprenticeship levy after probation.

• Bring 2+ years of hands-on experience processing multiple UK payrolls independently. • Know UK payroll and tax compliance well, including tax calculations and filing requirements. • Manage a busy support ticket queue with strong organisation and clear communication. • Use Excel confidently, including VLOOKUPs and pivot tables, plus Google Suite. • Stay methodical and accurate under volume, and flag issues early.

• Bring experience in a bureau or outsourced payroll environment. • Hold a CIPP or equivalent qualification. • Show exposure to Irish payroll, including PAYE, PRSI and USC. • Use AI tools confidently in your daily work.

• Own end-to-end UK payroll processing for your customer portfolio across multiple pay frequencies. • Resolve payroll queries through the support desk within SLA. • Process statutory payments, court orders, holiday pay, Alabaster reviews and NMW checks. • Handle pension auto-enrolment, contributions, reconciliations and submissions. • Submit and reconcile BACS, Faster Payments and SEPA payments and payroll journals. • Manage HMRC FPS and EPS filings and year-end processing. • Build client relationships and flag product bugs and process gaps.

Sona is one of the most exciting B2B SaaS companies in the UK right now. The company has raised over $100 million from world-class investors and has grown revenue by 400% in 2023 alone. Two of the three founders, Oli Johnson and Ben Dixon, previously spent six years building Catapult, a gig platform for hospitality and retail, while Steffen Wulff Petersen came from Rocket Internet, where he helped launch Lazada, HelloFresh and Payleven. That domain expertise is a genuine differentiator: Sona is not a generic scheduling tool bolted onto HR. It is built from the ground up for complex, multi-site enterprises with hundreds or thousands of frontline staff. What stands out on Glassdoor (4.6/5 from 26 reviews, 88% recommend, 94% positive business outlook) is how consistently employees praise the team culture, the benefits and the pace of growth. The compensation sub-score is a remarkable 4.9/5. Sona offers genuinely strong benefits for a startup: Bupa health insurance, 25 days holiday plus 10 flexible public holidays (with an extra day per year of service), enhanced parental leave (26 weeks full pay for primary parents, 8 weeks for secondary), share options, pension matching up to 5%, twice-yearly team retreats and a quarterly £200 learning budget. The main things to be aware of: this is a fast-paced startup where priorities shift quickly; some reviews mention long hours and pressure around headcount management; and the team is still relatively small, at around 150 people. But with a fresh $45 million Series B led by N47, US expansion underway, and the recent launch of Forge, an enterprise AI application builder that lets customers create custom software on top of Sona's platform, the company is at a genuinely exciting inflexion point.

• Earn £35,000–£45,000 plus share options. • Work hybrid, 2+ days a week in the Soho office. • Take 35 days’ leave, plus an extra day for every year of service. • Get pension contributions matched up to 5% and comprehensive health insurance. • Benefit from enhanced parental leave and a Workplace Nursery scheme. • Get CIPP study support through the apprenticeship levy after probation. • Get the latest MacBook, a home office budget, a development budget and unlimited free books.

Sona is the AI-native workforce management platform for frontline organisations, with agents that match staffing to demand and reduce admin for managers. It has signed more than 100 enterprise customers across the UK and US and has offices in London, New York, Austin and Lisbon. Sona has raised over $100 million from investors including N47, Felicis, Gradient and Northzone.