Talent Acquisition Lead, Customer

• Join Omnea’s People & Talent team as a Senior Talent Lead focused on customer-facing hiring. • Lead hiring for Account Management, Customer Success, and Solutions roles as a core member of the customer recruiting team. • Own sourcing, outreach, pipeline development, and candidate close in a hands-on role. • Refine and scale how Omnea attracts, evaluates, and hires exceptional customer talent. • Work within a talent function that prioritises quality and care over volume and speed. • Become the partner customer leadership trusts to find exceptional people. • Work from the London office on Tuesdays, Wednesdays, and Thursdays.

• Bring 5+ years of recruiting for, or working in, Customer Success or customer-facing roles at scaling startups. • Hold a high bar for talent while staying pragmatic and solutions-oriented. • Care genuinely about candidate experience and treat recruitment as a two-way relationship. • Show a track record of meeting ambitious hiring targets and building strong startup networks. • Stay ruthlessly organised and outcomes-driven, prioritising well under pressure. • Use AI in your recruiting processes and nail the fundamentals, including process discipline and ATS hygiene. • Bring an entrepreneurial drive to improve and shape how the team hires. • Move fast, test ideas, and execute with minimal guidance in ambiguous situations. • Write compelling outreach, pitch passive candidates, and run thoughtful interviews. • Work in a collaborative, kind, and low-ego way. • Be able to work from the London office three days a week.

• Bring an existing network of Account Management, Customer Success, or Solutions talent in London. • Bring experience recruiting for B2B SaaS companies selling to enterprise customers. • Bring experience building recruiting playbooks or scaling a hiring function. • Bring experience contributing to employer brand initiatives. • Apply even if your experience doesn’t quite match the full job spec. • Note in your application if you’d like to opt out of AI note-takers during interviews.

• Map the talent market and build a personal network of top-tier customer talent. • Run outreach, screening calls, sourcing campaigns, and candidate management hands-on. • Partner with customer leaders to shape role specs and define success profiles. • Deliver a thoughtful candidate experience from first outreach to final call. • Advocate for candidates internally and manage expectations clearly. • Write personalised, compelling outreach that engages passive candidates. • Build Omnea’s credibility in the customer community and contribute to employer brand. • Refine hiring processes, coach customer leaders, and evolve recruiting playbooks as the company scales.

Omnea is one of the most exciting B2B SaaS companies in Europe right now. In just three years since its founding, it has raised over $75 million from world-class investors, grown revenue 5x in the past year alone, and more than tripled its headcount to 160+ people across London and New York. The company is now the 4th fastest-growing startup in Europe and has 10x'd ARR to double-digit millions in 18 months. What stands out on Glassdoor (4.8/5 from 17 reviews, 100% recommend) is how consistently employees praise the talent density, the pace of learning, and the calibre of colleagues. People describe working alongside ex-founders, former operators from Google, Meta, TikTok, McKinsey, Morgan Stanley, and top startups like Tessian, Pigment, and Pleo. Omnea's careers page states they interviewed more than 10,000 people for their first 50 hires, and the hiring bar remains exceptionally high. The company works in person three days a week (Tuesday to Thursday) in London and New York, which is not for everyone, but reflects their belief that early-stage collaboration benefits from face-to-face time. Equity is structured so every employee has a meaningful stake, and the Senior Software Engineer listing shows salary ranges of £80K–£120K with £25K–£50K in equity. The main thing to be aware of is that this is a genuinely fast-paced environment: multiple Glassdoor reviews note that this is not a 9-to-5, though they add that working alongside exceptional people on a mission that matters makes it worth it. If you want to be part of a category-defining company at one of the most exciting stages of its growth, surrounded by some of the strongest talent in European tech, Omnea is hard to beat.

• Receive a competitive, geo-localised UK benefits package. • Take real ownership of customer hiring within a quality-focused talent function. • Shape who joins Omnea’s customer team during rapid growth. • Join a company named the Sunday Times’ #1 Best Medium Sized Tech Company to Work For. • Benefit from Omnea’s Future Founder’s fund.

Omnea is reinventing how enterprise businesses operate, starting with procurement, where a single purchase can drag on for months and involve Finance, Legal, Security, and IT. Its AI-native platform connects every person, step, and system so buying is fast, safe, and efficient, with automated approvals, real-time supplier risk, and complete spend visibility. Backed by $75M from Khosla Ventures, Insight Partners, and Accel, Omnea has grown ARR 10x to double-digit millions in 18 months and is trusted by enterprises including Spotify, MongoDB, Monzo, and Albertsons.