People Operations Specialist

• Join Abound’s People and Culture team as a People Operations Specialist, working hybrid from London 3 days a week. • Keep people processes running smoothly for a team of around 200 across 4 locations. • Act as the go-to person for employee questions on policies, benefits and systems. • Run day-to-day People ops, from onboarding and contracts to HRIS data and compliance. • Build new processes as well as running existing ones, with real ownership. • Use AI and automation to take the busywork out of People operations.

• Bring 2–4 years in People Ops, HR Ops or an HR Generalist role, ideally in fintech or a fast-growing company. • Show good working knowledge of UK employment law. • Bring hands-on experience across the full employee lifecycle. • Show exposure to employee relations, such as supporting cases or tracking issues to resolution. • Work with multi-country teams or pick up local nuances quickly across time zones. • Use an HRIS and Excel confidently. • Handle confidential information and sensitive situations with discretion. • Stay organised and detail-focused while juggling lots of requests.

• Bring experience with HiBob. • Show experience with Culture Amp for performance and engagement cycles. • Bring experience building knowledge bases in Confluence. • Show experience using AI or automation to streamline HR processes. • Bring experience in fintech or regulated financial services.

• Manage onboarding, offboarding, contracts, probation, and leave and absence across all countries. • Oversee background screening and keep policies up to date with employment law. • Keep HiBob accurate and build workflows that cut manual admin. • Coordinate payroll-related administration and employee queries with Finance. • Manage benefits enrolment, changes and queries. • Act as first point of contact for employee questions and escalate when needed. • Support employee relations cases from intake to resolution with the People team and Legal. • Build the People knowledge base in Confluence and support People projects.

Abound is one of the most exciting fintech stories in the UK right now. In just five years, the co-founders have built a profitable, fast-growing lending platform that was named the UK's number one fastest-growing tech company by The Sunday Times in 2026, with nearly 500% annual revenue growth. The company generated £69 million in revenue and £9 million in profit before tax in 2024, which is remarkable given that, among the top 15 high-growth UK companies tracked by Sifted, Abound was the only profitable one. They have secured £2.2 billion in lending capacity from Citi, Deutsche Bank, Waterfall, and others, and have been listed among the top 250 global fintechs by CNBC. What makes Abound especially interesting as a place to work is the leadership pedigree: Gerald Chappell was previously a Partner at McKinsey and EY, where he led digital lending and credit analytics solutions globally, while Dr Michelle He was a Director at EY with a PhD in machine learning. The broader leadership team brings experience from Goldman Sachs, Citi, Airbnb, and other major institutions. The UK Glassdoor entity sits at 4.6/5, with every single employee recommending it to a friend. What comes through in reviews is the flat structure, data-driven culture, quick career progression, and the chance to learn directly from seriously experienced leaders. Everyone gets equity ownership, a 30-day paid sabbatical after 4 years, a free WellHub membership, and plenty of team socials. A couple of things worth knowing: some Glassdoor reviews flag high targets and performance pressure, and Abound runs a hybrid model from its London offices rather than being fully remote. That said, if you want to be part of a profitable, rapidly scaling UK fintech where your work has a real impact on making credit fairer for millions of people, Abound is a brilliant place to do it.

• Receive equity so you own a piece of the company. • Work hybrid with 3 days a week in the office. • Take 25 days’ holiday plus 8 bank holidays and 2 paid volunteering days. • Get a one-month paid sabbatical after 4 years. • Access an employee loan and free gym membership. • Use a team wellness budget for activities such as yoga, tennis or bouldering.

Abound is a UK consumer lender using AI and Open Banking data to make fair, affordable personal finance available to more people. It has issued over £1.3 billion in loans with market-leading credit performance and reached profitability just 2.5 years after launch. Backed by £2 billion+ in funding from investors including Citi and Deutsche Bank, Abound is one of Europe’s fastest-growing fintechs.