Customer Solution Architect (EMEA)

• Drive the adoption of Supabase across a diverse range of customers from agile startups building towards their first launch to established brands with highly scaled workloads. • Own the entire customer journey, working closely with the most valuable users to uncover requirements, design solutions, lead proof-of-value implementations, and optimise performance. • Become a trusted advisor who works as an extension of the customer's team, advocating on their behalf within Supabase.

• Bring 6+ years of relevant experience in Solutions Architecture, Database Engineering, or a similar role. • Have a strong background with relational database management systems such as PostgreSQL or MySQL. • Hold a background in web application development with familiarity in Python, C#, and popular JavaScript frameworks like React, Vue, and Svelte, as well as Node.js. • Communicate technical concepts with clarity, translating business needs to technical outcomes and technical concepts to organisational impact. • Be a well-organised and effective storyteller with strong interpersonal skills, able to navigate multiple stakeholders with conflicting opinions. • Have previous experience leading customer-facing engagements to deliver meaningful technical and business value.

• Have experience with project management, business analysis, and revenue operations tools such as HubSpot and BigQuery. • Bring experience sizing deals, providing usage estimates, and identifying potential workloads on a platform. • Have led proof-of-value implementations with defined timelines, business outcomes, and success criteria. • Show experience with application architecture assessments and database performance optimisation at scale.

• Lead technical discovery to uncover business and technical objectives, set appropriate expectations, and define success criteria. • Design, build, and present Supabase platform demonstrations to high-value customers using quality storytelling. • Work with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads. • Collaborate with customers to scope proof-of-value implementations, set timelines and success criteria, and minimise risk to adoption. • Actively guide new customers through onboarding using emails, docs, guides, and webinars to promote rapid deployment. • Build meaningful account plans for high-value customers covering immediate goals like onboarding and adoption as well as long-term opportunities like optimisation and new workloads. • Deliver synchronous and asynchronous engagements including architecture assessments, database design reviews, performance optimisation, and proactive support. • Serve as an internal champion for customers, working with Support, Product, and Engineering to provide platform feedback and communicate roadmaps.

• Work fully remotely from anywhere in a compatible EMEA timezone. • Receive ESOP equity ownership in the company. • Get a tech allowance to set up your ideal work environment. • Receive 100% employer-covered health insurance with 80% coverage for dependents. • Attend annual company off-sites in a new city each year. • Work flexibly and asynchronously with full trust to manage your own time. • Receive a professional development allowance for courses, books, conferences, and learning. • Access a WeWork membership or co-working allowance usable anywhere in the world.

Supabase is the open-source Postgres development platform that 7M+ developers and thousands of enterprises depend on every day. Providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, Supabase is born-remote and open-source-first with around 400 team members across 60+ countries. The company has raised over $1B including a $500M Series F.