Senior Director of People Operations

• Join Monzo’s People team as Senior Director of People Operations, reporting to the VP of Reward & People Operations. • Lead People Technology, People Analytics & Insights, Global Mobility, and People Operations & Payroll. • Shape how Monzo streamlines people processes and uses technology across its global workforce. • Join at a pivotal time, with a new Workday HRIS, growing AI adoption and expansion into Europe. • Inherit a talented, established team and lead four direct reports. • Work remotely from anywhere in the UK, with equity and performance-linked incentives.

• Bring extensive experience designing and leading People Operations and Technology strategies at scale. • Move comfortably between high-level organisational design and hands-on detail. • Know people infrastructure inside and out, from payroll and global mobility to enterprise HRIS. • Navigate global, matrixed environments with confidence. • Partner with VPs and the C-suite and turn complex challenges into clear business narratives. • Know GDPR, data privacy, localised payroll rules and international employment compliance. • Lead and develop technical experts and SMEs as an inspiring people leader. • Be based in the UK.

• Bring direct experience with Workday implementations or governance. • Use people systems such as HiBob, Greenhouse, Lattice, Peakon, Global Shares, Pave or Looker. • Show experience leading AI adoption within a People function. • Bring experience supporting expansion into new European markets.

• Create a multi-year People Operations strategy and technical roadmap aligned with business goals. • Set and drive the AI strategy across the People team, leading the People AI project squad. • Manage governance and executive stakeholders so the teams can focus on execution. • Drive automation, process improvement and self-service across all people touchpoints. • Mature people analytics to deliver high-quality and predictive insights for leadership. • Manage relationships and budgets with external tech vendors and operational partners. • Uphold strong governance and controls across payroll, mobility and systems. • Oversee the review of Monzo’s global payroll infrastructure and operations.

We have been Monzo customers for years and have always loved their beautiful, simple app UI. We believe their product has a positive impact on millions of customers, motivating them to be more conservative with their spending and helping them save money. Monzo, as a company, has consistently grown over the past 10 years and is known for its strong company culture, generous benefits, and leadership that strives to be truly transparent and cares about its colleagues. It is a company that helps you advance your career and grow as a professional, working with great teams. If you like to join a thriving, upcoming bank and help millions of customers lead a financially sound life, Monzo gives you the opportunity to push ahead.

• Earn a competitive salary plus equity and performance-linked incentive awards. • Work remotely from anywhere in the UK, with ad hoc meetings in London. • Enjoy flexible working hours at times that suit you and your team. • Get a MacBook and extra support for your home office setup. • Get a £1,000 annual learning budget for books, courses and conferences. • Lead a talented, established team through a major transformation.

Monzo is on a mission to make money work for everyone, replacing the confusing ways of traditional banking. Starting as a prepaid card, it now offers personal and business accounts, joint and kids’ accounts, credit, savings, investments and pensions in the UK. Its People team builds a culture that brings together the best of tech and banking, empowering a diverse, high-performing workforce.