• Join KAYAK, a leading travel search engine and part of Booking Holdings, in a full-time hybrid role in London.
• Join the People Operations team that keeps the employee experience consistent and high quality.
• Support employees and managers across the full employment lifecycle, with a focus on EMEA.
• Keep global People Operations running accurately, compliantly and with care.
• Work closely with HR Business Partnering, Payroll, Talent Acquisition and People Systems.
• Commute to the London office at least 3 days a week.
📋 Job Requirements
• Bring around 2 years of experience in People Operations, HR Operations or a similar HR role.
• Show exposure to employees across more than one country or jurisdiction.
• Bring working knowledge of employee lifecycle processes, particularly in the UK, Germany or Lithuania.
• Stay curious about employment practices in other jurisdictions.
• Take an interest in employment compliance and know when to escalate an issue.
• Explain processes and policies clearly in writing and in person to all levels.
• Manage multiple tasks and shifting priorities without losing accuracy.
• Work well within a distributed, global team across functions and time zones.
• Commute to the London office at least 3 days a week.
🌟 Nice-to-have
• Bring experience with Workday or a comparable HRIS.
• Show exposure to HR system reporting, testing or configuration.
• Bring experience with global mobility and immigration processes.
• Show experience using AI or automation tools to streamline HR workflows.
🎯 Responsibilities
• Respond to employee and manager requests through the ticketing system, escalating complex cases where needed.
• Process lifecycle events in Workday across multiple countries, including hires, onboarding, offboarding, role changes and absences.
• Support global mobility and immigration needs with internal and external partners.
• Administer benefits, parental leave and other statutory leave, and support global payroll readiness.
• Monitor employment legislation and help implement agreed process changes.
• Keep employee records in Workday accurate and audit-ready, flagging gaps as they appear.
• Use AI and automation tools to improve day-to-day efficiency and quality.
• Build and maintain standard Workday reports, test configuration changes and keep documentation current.
• Spot process gaps and update SOPs and operational guidance.
• Contribute regional compliance knowledge to global People Operations projects.
About KAYAK
😃 What KAYAK offers
• Take 5 weeks of paid vacation plus a day off for your birthday.
• Enjoy a company-wide week off each year and no-meeting Fridays.
• Get private health and dental insurance, income protection and life assurance.
• Receive pension plan contributions.
• Work from almost anywhere for up to 20 days a year.
• Access company-paid SpringHealth therapy sessions and a Headspace subscription.
• Take paid parental leave and paid volunteer time.
• Grow with Development Dollars, leadership development and on-demand e-learning.
• Use travel discounts, discounted gym membership, Bike2Work and a season ticket loan.
• Get free lunch 2 days a week plus social events and Thursday happy hours.
💖 What makes KAYAK unique
KAYAK is a leading travel search engine and part of Booking Holdings, handling billions of queries to help people find flights, stays, rental cars and vacation packages. It operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, and is also building KAYAK for Business for corporate travel. Innovation has been part of its DNA since its start-up days.
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