People Governance and Accountability Senior Manager

• Join a small, high-impact team working at the intersection of People, Legal, Compliance, and Risk. • Own the end-to-end design and operation of Monzo's accountability and people governance frameworks globally. • Take an individual contributor role with meaningful scope, reporting to the People Governance & Accountability Lead alongside two other team members. • Own operational delivery across the people governance and accountability frameworks, improving how they work over time. • Turn complex regulatory requirements into practical, efficient, well-controlled processes that work at scale. • Help Monzo operate confidently across people-related regulation, accountability regimes, and governance requirements in multiple jurisdictions. • Work from London, Cardiff, or fully remote within the UK.

• Bring strong experience in a regulated environment, ideally in governance, compliance, risk, or legal. • Bring hands-on experience of SMCR in a UK dual-regulated FCA/PRA firm, with familiarity with IAF/SEAR or other accountability regimes. • Translate regulatory or policy requirements into clear, practical processes, training, and guidance. • Plan and lead projects end to end, driving delivery and keeping work on track. • Work collaboratively and thoughtfully, bringing stakeholders together to solve problems well. • Communicate strongly, whether writing governance papers, improving processes, or talking through nuanced decisions. • Build relationships with senior stakeholders and present to senior forums. • Work independently and adapt to changing priorities, focusing quickly on higher-risk areas when needed. • Enjoy building and improving ways of working, spotting gaps and bringing structure. • Use data and judgement together, making pragmatic recommendations when there is no perfect answer. • Thrive in a fast-moving environment balancing control, pace, and practicality.

• Bring direct experience with IAF/SEAR rather than only SMCR, given the multi-jurisdiction remit. • Have automated manual governance work or introduced new tooling to a control framework. • Have supported audit, assurance, or regulatory engagement with evidence and papers. • Have worked across People and Legal or Compliance rather than within a single function. • Use a preferred name to apply, as Monzo does not need full or birth names at application stage.

• Manage day-to-day delivery of the accountability regimes, SMCR and IAF/SEAR, keeping key processes, controls, timelines, and outputs to a high standard. • Run business-as-usual activities across fit and proper assessments, certification, accountability processes including applications and mapping, governance documentation, and regulatory reporting. • Coordinate day-to-day work across the team, keeping priorities clear and delivery on track. • Act as trusted subject matter expert on accountability and people governance, helping stakeholders navigate complexity and make risk-based decisions. • Build and evolve the broader people governance framework, covering people-related risk, controls, decision-making, and organisational change. • Identify and deliver improvements to processes, controls, and tooling, making frameworks more efficient, scalable, and easier to use. • Partner with People, Legal, Compliance, Risk & Controls, Company Secretariat, the Board, and the wider business to land decisions. • Support audit, assurance, and regulatory engagement with high-quality evidence, papers, reporting, and process management. • Use data and insight to spot themes, identify risks, prioritise improvements, and shape the operational roadmap. • Work with the People Governance & Accountability Lead on higher-risk issues, strategic changes, and the evolution of the global frameworks.

We have been Monzo customers for years and have always loved their beautiful, simple app UI. We believe their product has a positive impact on millions of customers, motivating them to be more conservative with their spending and helping them save money. Monzo, as a company, has consistently grown over the past 10 years and is known for its strong company culture, generous benefits, and leadership that strives to be truly transparent and cares about its colleagues. It is a company that helps you advance your career and grow as a professional, working with great teams. If you like to join a thriving, upcoming bank and help millions of customers lead a financially sound life, Monzo gives you the opportunity to push ahead.

• Earn circa £85,000 plus incentive awards tied to your performance. • Work from London, Cardiff, or fully remote within the UK. • Set your own hours, with Monzo trusting you to work enough to do the job well at times that suit you and your team. • Spend a £1,000 annual learning budget on books, training courses, and conferences. • Receive a MacBook, with extra support for home setup if you work fully remotely. • Take meaningful scope as an individual contributor rather than managing a team. • Interview across four stages taking around two to three weeks, with Monzo flexing around your schedule.

Monzo is on a mission to make money work for everyone, moving away from the complicated and confusing ways of traditional banking. Starting as a prepaid card, it now offers personal and business bank accounts, joint accounts, accounts for 16 to 17 year olds, a free kids account, and credit cards in the UK, alongside saving, investing, and pension consolidation. Its People Governance & Accountability team sits at the intersection of People, Legal, Compliance, and Risk, owning the frameworks that keep accountability clear, practical, and scalable as the company grows.