Senior Research Partner

• Join the Go-to-Market team as a strategic advisor and research expert, partnering closely with Account Executives, Account Managers, and Customer Success Managers. • Help prospects and customers unlock the full value of Maze and embed user research into their product development process. • Bring deep understanding of UX Research craft combined with energy for customer-facing environments, helping others mature their research practices and translating research expertise into business impact.

• Bring 5+ years of experience in UX Research, Research Operations, or a related field. • Have experience working directly with cross-functional product teams in fast-paced environments. • Have exceptional communication and storytelling skills with the ability to engage and influence stakeholders at all levels including executives. • Be highly collaborative and organised with the ability to navigate ambiguity and drive initiatives forward. • Be comfortable balancing strategic conversations with hands-on execution. • Be willing to travel for customer meetings, workshops, and company events.

• Have familiarity with UX Research, Design, and Product tools and ecosystems. • Have expertise in research operations or scaling research programmes. • Have experience working at a SaaS or product-led technology company.

• Partner closely with Sales and Customer Success teams to support customer engagements throughout the lifecycle. • Lead customer-facing conversations including discovery calls, workshops, enablement sessions, and executive presentations. • Help prospects and customers establish scalable research workflows and integrate Maze into their product development and decision-making processes. • Consult with customers on UX Research best practices, continuous discovery, democratised research, and research operations.

• Work fully remotely from the UK, Ireland, Netherlands, Portugal, or Spain. • Receive meaningful equity. • Receive a base salary of €98k–€115.3k plus €24.5k–€29k commission. • Receive health insurance with international coverage, vision, and dental with 100% of the team member premium paid. • Receive free access to mental health care with unlimited virtual therapy sessions. • Receive life and disability insurance with 100% of the team member premium paid. • Receive flexible time off. • Receive 16 weeks paid family leave for birth or adoptive parents. • Receive $500/month for dependent health insurance or flexible benefits. • Receive a $1,500 remote work setup fund. • Manage your own working hours with a flexible work schedule. • Attend company retreats fully paid for by Maze. • Receive a new MacBook paid for by Maze.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. The platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that drive product decisions, with AI capabilities that automate busywork and add depth to insights. Maze is a Series B company backed by top-tier investors including Felicis, Emergence, and Amplify, used by 100,000+ brands across 4,000 companies.