Business Systems Analyst

• Join Anthropic’s BizTech team as a Business Systems Analyst in London. • Bridge the gap between business needs and technical solutions. • Turn complex business requirements into technical specifications and architecture decisions. • Configure and maintain the business systems that keep a fast-growing company running smoothly. • Find opportunities to automate and optimise processes across the organisation. • Earn £130,000–£165,000, working from the London office at least 25% of the time.

• Bring 5+ years as a Business Systems Analyst or in a similar role in a technology-focused environment. • Break down complex business processes with strong analytical and problem-solving skills. • Show experience configuring and customising a range of business applications. • Gather requirements and translate them into clear technical specifications. • Create and maintain documentation with exceptional attention to detail. • Bring experience managing vendor relationships and evaluating technology solutions. • Show experience with API integrations and iPaaS solutions. • Explain technical concepts clearly to non-technical stakeholders. • Manage multiple projects at once in a fast-paced environment. • Hold a bachelor’s degree or an equivalent mix of education, training and experience.

• Bring experience with enterprise-level business systems. • Know database management and SQL. • Show experience with Agile, Scrum or other project management methods. • Hold certifications in business systems or project management. • Bring experience with business intelligence and reporting tools. • Show experience in high-growth startups. • Know ITIL or other IT service management frameworks. • Bring experience implementing knowledge management systems or intranets.

• Drive technical projects end to end, from conception to launch. • Configure business systems, including permissions, workflows and integrations. • Evaluate vendors, negotiate contracts and SLAs, and assess ongoing performance. • Maintain system documentation such as process flows, user guides and configuration specs. • Lead knowledge management so institutional knowledge is captured and accessible. • Own technical risk assessment and mitigation. • Run system testing, validation and user acceptance testing. • Support and train end users across the organisation. • Monitor system performance and usage to find improvements. • Ensure business systems integrate seamlessly with other platforms.

• Earn £130,000–£165,000 a year. • Receive visa sponsorship, supported by a retained immigration lawyer. • Enjoy generous vacation and parental leave. • Work flexible hours with a hybrid setup of at least 25% in the office. • Get optional equity donation matching. • Shape the systems behind one of the fastest-growing AI companies.

Anthropic is a public benefit corporation headquartered in San Francisco, with a mission to create reliable, interpretable and steerable AI systems. It works as a single cohesive team on a few large-scale research efforts, treating AI research as an empirical science. Its team includes researchers, engineers, policy experts and business leaders building AI that is safe and beneficial for society.