• Join Zilch, one of Europe’s fastest-growing fintechs, in a hybrid role in London.
• Support the Intelligent Commerce sales team with the reporting, insights and campaign analysis needed to win and retain merchant partners.
• Work closely with Sales, Commercial, Product and Product Analytics.
• Use customer, transaction, merchant and campaign data to show brands the value of their campaigns.
• Turn analysis into practical recommendations rather than just reports.
• Help Zilch grow towards becoming a payments media network.
📋 Job Requirements
• Bring around 1–2 years of experience in analytics, business intelligence or a related role.
• Use SQL confidently and work with data independently.
• Show experience building dashboards or recurring reports in a BI tool.
• Apply good commercial judgement and understand metrics such as revenue, margin, conversion, ROAS and retention.
• Explain what happened, why it happened and what should happen next.
• Pay strong attention to detail, especially in merchant-facing analysis.
• Communicate clearly with non-technical stakeholders.
• Stay proactive and organised while juggling multiple priorities.
• Work from the London office on Mondays, Wednesdays and Thursdays.
🌟 Nice-to-have
• Bring experience in sales or revenue analytics.
• Show experience in marketing analytics.
• Bring knowledge of ecommerce or payments.
• Show experience working in advertising.
🎯 Responsibilities
• Build and maintain dashboards for campaign, merchant, revenue and margin performance.
• Support Sales with audience sizing, customer insights, category analysis and pitch materials.
• Help define campaign KPIs, reporting requirements and measurement approaches.
• Monitor live campaigns and flag risks or optimisation opportunities.
• Produce clear post-campaign reports and recommendations for merchants.
• Analyse performance across merchants, audiences, placements and campaign types.
• Track repeat bookings, merchant retention, revenue and portfolio trends.
• Partner with Product Analytics to link campaign results with customer behaviour and transactions.
• Improve reporting processes, data quality and commercial metric definitions.
About Zilch
😃 What Zilch offers
• Join the Share Options Scheme as a permanent employee.
• Get a pension, death in service cover and income protection.
• Earn 5% back on in-app purchases.
• Receive £200 towards your home working setup.
• Get private medical insurance, including GP access, mental health support, dental, optical and menopause support.
• Use an Employee Assistance Programme with unlimited mental health sessions and 24/7 remote GP access.
• Benefit from enhanced maternity, paternity, adoption and shared parental pay.
• Access professional qualifications, memberships, e-courses and internal training.
• Work remotely on Tuesdays and Fridays, with a casual dress code, socials and healthy snacks.
💖 What makes Zilch unique
Zilch is one of Europe’s fastest-growing fintech companies, on a mission to create the world’s most empowering way to pay. Since launching its product in 2020, it has reached double unicorn status with a $2 billion valuation and taken on more than 6 million customers. Zilch aims to become the best way to pay for anything, anywhere, without credit costs.
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