Lead Country Commercial Manager, Payments UK

• Join Tide’s Banking Payments team as Lead Country Commercial Manager for the UK. • Drive growth, engagement and commercial performance across Tide’s banking payment products. • Turn data and member insight into strategies, campaigns and product opportunities. • Lead go-to-market for new payment features across CRM, in-app and servicing channels. • Establish dedicated commercial ownership for Banking Payments for the first time. • Work hybrid from Tide’s London office.

• Bring strong commercial acumen and a track record of measurable business impact. • Show proven experience managing commercial performance in payments, fintech or banking. • Turn insights into clear execution plans with a strong analytical mindset. • Bring experience delivering go-to-market and lifecycle engagement strategies. • Work closely with Product, CRM, Finance and BI teams. • Show strong project management skills in fast-paced environments. • Operate strategically while staying focused on execution. • Take high ownership and accountability.

• Know UK payment schemes such as Faster Payments and Open Banking. • Bring experience with SME or business banking products. • Show experience running commercial experiments and A/B tests. • Bring experience building revenue forecasts for payment products.

• Set, track and refine commercial projections for Banking Payments with Finance. • Understand member payment behaviour and measure performance with BI. • Shape payment propositions and roadmap priorities with Product. • Lead commercialisation and go-to-market for Banking Payment features. • Build always-on engagement strategies with CRM and marketing to drive activation and retention. • Align Product, Finance, Operations, Engineering and Senior Leadership on priorities. • Monitor payment trends and competitor propositions. • Keep the member voice central to commercial and product decisions.

• Earn a competitive salary. • Work hybrid from a new office at Liverpool Street. • Benefit from enhanced family-friendly leave and sabbatical leave. • Get Vitality health insurance and a 24/7 Employee Assistance Programme. • Take 25 days’ holiday with the option to buy more. • Get a professional learning and development budget. • Take 24 hours of paid volunteering each year and join monthly team socials.

Tide helps small businesses save time and money with business accounts, banking services and connected admin tools from invoicing to accounting. It supports over 2 million members across the UK, India, Germany and France, and has raised more than $300 million. Its Banking Payments team drives engagement, usage and commercial performance across member payment journeys.