• Join Synthesia as a Principal-level Product Manager on a zero-to-one product bet, based in London.
• Help build an agentic, real-time experience where people practise live, dynamic scenarios.
• Give organisations genuine proof of readiness instead of course-completion metrics.
• Own two domains, Surveys and Guidance, from strategy through to ship.
• Define a new category while real-time AI has only just become good enough to power it.
• Work in a flexible hybrid role from the London office.
📋 Job Requirements
• Bring significant product management experience owning a critical product domain.
• Show experience setting strategy, not just executing it.
• Connect product outcomes to commercial results such as ARR, retention or expansion.
• Bring experience with zero-to-one products in complex, experience-driven spaces.
• Show experience building agentic or AI-powered products.
• Understand what makes real-time AI interactions feel natural and what breaks them.
• Write strategy docs, PRDs and decision memos others can act on without follow-up.
• Bring experience working alongside enterprise buying motions.
🌟 Nice-to-have
• Bring experience in learning, training or enterprise skill development products.
• Show experience building survey or feedback products at scale.
• Bring experience with conversational AI or voice interfaces.
• Show experience hiring and developing product managers.
🎯 Responsibilities
• Own the multi-quarter strategy for the Surveys and Guidance domains.
• Define success metrics and connect product outcomes to retention, expansion and revenue.
• Get close to key customers and turn their needs into clear product direction.
• Build shared understanding of the strategy across engineering, design, R&D and commercial teams.
• Write narratives, strategy docs and PRDs that move decisions forward.
• Balance predictable short-term delivery with long-term product health.
• Improve product practice across the team and take part in PM hiring.
About Synthesia
😃 What Synthesia offers
• Earn a generous salary plus equity.
• Get 25 days’ annual leave plus local holidays.
• Receive enhanced parental leave, including 16 weeks’ maternity and 5 weeks’ paternity leave at full pay.
• Work from anywhere for up to 60 days a year.
• Get a work-from-home budget.
• Enjoy private AXA healthcare, with a discount for dependants.
• Receive a 5% pension match.
• Get team lunches Tuesday to Friday in the office.
• Join regular team offsites and a generous referral scheme.
💖 What makes Synthesia unique
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, it builds products that improve visual communication and enterprise skill development. Following a $200 million Series E, Synthesia is valued at $4 billion and backed by investors including Accel, NVentures, Kleiner Perkins and GV.
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