Procurement Manager

• Join the Finance team’s Vendor function, reporting to the Head of Procurement. • Play a central role in shaping how Starling buys, negotiates, and manages key partnerships across technology, operations, and people teams. • Act as a trusted advisor to internal stakeholders in a highly visible role. • Drive commercial value and champion procurement best practice across the whole business. • Lead end-to-end procurement for complex, high-value contracts. • Act as a point of escalation, giving guidance and support to stakeholders across the organisation. • Work hybrid from London.

• Bring 0 to 3 years of procurement experience. • Be educated to degree level. • Bring experience working in financial services. • Bring experience working on SaaS contracts. • Bring strong commercial analysis skills, building cost models, interpreting supplier financials, and identifying negotiation levers. • Negotiate excellently, with a demonstrable ability to achieve strong commercial outcomes. • Stay contractually literate enough to negotiate the finer points of an agreement. • Produce clear, accurate, commercially focused documents and analysis. • Bring strong relationship-building, problem-solving, organisational, and time management skills. • Work with significant independence, exercising sound judgement in ambiguous situations.

• Bring experience negotiating SLAs and exit provisions as well as pricing. • Bring experience managing supplier relationships post-contract against agreed SLAs. • Bring experience with contract management systems and keeping workflows current. • Bring category knowledge across technology, data, or operational services. • Attend trade events and conferences to stay across market trends. • Apply even if you do not tick every box, as Starling encourages people to get in touch anyway.

• Lead end-to-end procurement for complex, high-value contracts across technology, data, operational services, and people team categories. • Develop and execute sourcing strategies that create genuine market competition and deliver measurable savings. • Build and maintain commercial models from supplier quotes to identify negotiation opportunities. • Own contract renewals so no auto-renewal is missed and each is approached with a clear commercial plan. • Negotiate contract terms, pricing, SLAs, and exit provisions that protect the business and reflect market rates. • Manage agreements post-contract, measuring relationships against SLAs and holding a regular cadence of MI meetings with material strategic suppliers. • Look for opportunities to optimise vendor commercial and operational performance alongside internal processes. • Identify, document, and agree requirements at the start of a project to give clarity through contracting and sign-off. • Maintain procurement and contractual workflows within the contract management system. • Work with vendor onboarding teams so supplier onboarding follows process and regulation. • Contribute to monthly reporting and updates to executives.

• Take 25 days holiday plus your public holiday allowance whenever works best for you. • Take an extra day’s holiday for your birthday, with annual leave increasing with length of service and the option to buy or sell up to five days. • Take 16 hours of paid volunteering time a year. • Join a salary sacrifice, company enhanced pension scheme. • Get life insurance at four times salary. • Access private medical insurance with VitalityHealth including mental health support and cancer care, with partner discounts at Waitrose, Mr&Mrs Smith, and Peloton. • Benefit from generous family-friendly policies. • Use Perkbox membership for retail discounts and a wellness platform covering physical and mental health. • Access Cycle to Work and salary sacrificed gym partnerships. • Take on high-value contract negotiations early in your procurement career.

Starling built a new kind of bank on the belief that technology can help people save, spend, and manage money in a new and transformative way. It is a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company: a bank, but fairer, easier to use, and designed to demystify money for everyone. It employs nearly 4,000 people across its London, Southampton, Cardiff, and Manchester offices.