Procurement Manager

• Join the Finance team's Vendor function as a trusted advisor to internal stakeholders, driving commercial value and championing procurement best practices across the entire business. • Play a central role in shaping how Starling buys, negotiates, and manages key partnerships across technology, operations, and people teams. • Report to the Head of Procurement in a highly visible role.

• Have 0–3 years of procurement experience. • Be educated to degree level. • Have experience working in Financial Services. • Have experience working on SaaS contracts. • Demonstrate strong commercial analysis skills with the ability to build cost models, interpret supplier financials, and identify negotiation levers. • Have excellent negotiation skills with a demonstrable ability to achieve strong commercial outcomes. • Be contractually literate with the ability to negotiate around the finer points of an agreement. • Produce a high standard of written output with clear, accurate, and commercially focused documents and analysis. • Have great relationship-building, communication, problem-solving, organisational, and time management skills with an overall collaborative approach. • Be able to work with significant independence, exercise sound judgement in ambiguous situations, and take ownership of decisions.

• Lead end-to-end procurement activity for complex, high-value contracts across technology, data, operational services, and people team categories. • Develop and execute sourcing strategies that create genuine market competition and deliver measurable cost savings and value. • Build and maintain commercial models from supplier quotes to identify negotiation opportunities and inform strategy. • Own contract renewals, ensuring no auto-renewal is missed and every renewal is approached with a clear commercial plan. • Negotiate contract terms, pricing, SLAs, and exit provisions that protect the business and reflect market rates. • Manage agreements post-contract by measuring the relationship against agreed SLAs and ensuring a regular cadence of MI meetings with material strategic suppliers. • Look for opportunities to optimise vendor commercial and operational performance as well as internal processes. • Identify, document, and agree requirements at the beginning of a project to provide clarity during contracting, negotiation, and sign-off. • Maintain a sound working knowledge of category supplier capacities, market trends, and developments. • Ensure all procurement and contractual workflows are maintained and kept up to date within the contract management system. • Build healthy and productive relationships with key internal stakeholders within category spend areas and act as a point of escalation. • Contribute to monthly reporting and updates to Executives. • Champion procurement best practice across the business, improving commercial awareness and policy compliance.

• Get 25 days holiday plus flexible public holidays, with an extra day off for your birthday. • Earn additional annual leave with length of service, and choose to buy or sell up to five extra days. • Receive 16 hours paid volunteering time a year. • Access Private Medical Insurance with VitalityHealth including mental health support and cancer care. • Receive life insurance at 4x salary. • Benefit from generous family-friendly policies. • Access Cycle to Work and Salary Sacrificed Gym partnerships. • Enjoy a salary sacrifice, company enhanced pension scheme.

Starling is the UK's first and leading digital bank on a mission to fix banking. Built as a new kind of bank because technology has the power to help people save, spend, and manage their money in a transformative way. Starling is a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company, employing nearly 4,000 people across London, Southampton, Cardiff, and Manchester offices.