Technical Account Manager

• Own and grow an existing book of engaged, high-paying customers with huge expansion potential across the EMEA region. • Drive multi-product adoption across PostHog's platform of product analytics, session replay, feature flags, A/B testing, data warehouse, and more. • Partner closely with a CSM to jointly own account strategy, trading off who leads which conversations and ensuring customers experience a single, coordinated team.

• Have strong relationship-building skills across seniority levels, moving fluidly from conversations with IC engineers to VPs. • Be commercially minded and excited about growing and retaining revenue, thinking in terms of account strategy over 12–24 months. • Be able to go broad on PostHog's products, confidently demoing any product and articulating its value including more technical ones like Feature Flags and Data Warehouse. • Be good at handling relationships strategically, helping customers achieve their goals over time while expanding usage and saying no to customers that aren't a fit. • Have a strong customer focus and remove any blockers to customers using PostHog effectively. • Have experience selling or managing accounts with senior technical buyers such as VP Engineering, CTO, Head of Platform, or Head of Data. • Have experience working with similar technologies such as developer tools, product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. • Have been the owner of several customers in the $20k–$100k+ ARR range with evidence of growing them through expansion and cross-sell rather than just renewal.

• Multi-thread across customer organisations, turning one champion in one team into relationships across product, engineering, data, platform, and leadership. • Build relationships with directors, VPs, and execs, understand their goals, and position PostHog against those to sell up and secure senior sponsorship. • Accelerate multi-product adoption without forcing people into tools they don't need. • Own customer feedback and get it directly to product teams without bureaucracy. • Be hyper responsive, feeling like an extension of a customer's existing team with as much communication in Slack as possible. • Partner closely with a CSM, jointly owning account strategy and coordinating who leads which conversations.

We have used PostHog's web analytics ourselves and genuinely loved the experience. The product is fast, thoughtfully designed, and surprisingly fun to use. PostHog is unlike most SaaS companies: their entire handbook is public, their codebase is open source, and they share revenue figures and board meeting notes with every team member. The company has raised $194M from investors, including Stripe, GV, and Y Combinator, reached a $1.4 billion valuation in 2025, and is targeting $100M in ARR by the end of 2026. They pay generously, benchmarking engineering salaries at the 90th percentile of San Francisco rates adjusted by location, with a fully public compensation calculator so you know your salary before you even apply. Employees on Glassdoor consistently highlight the flexible spending, genuine remote-first culture, and regular offsites, alongside a $1,500 quarterly budget for meeting up with colleagues anywhere in the world. Many team members are former founders, and the company is structured around small, autonomous teams that own their products end-to-end. If you are an engineer or builder who thrives on autonomy, ships fast, and wants to work on a product used by nearly 200,000 teams, PostHog is a rare opportunity.

• Receive generous, transparent compensation with base salary plus commission and significant equity. • Take unlimited vacation with a minimum requirement. • Enjoy two meeting-free days per week. • Receive a home office budget and coworking credit. • Access private health, dental, and vision insurance. • Get a training budget for professional development. • Receive pension contributions. • Attend company offsites and access the PostHog Hedge House.

PostHog is the only platform that acts as a co-pilot for product development and AI agents. Starting with open-source product analytics out of Y Combinator's W20 cohort, PostHog has since shipped more than a dozen products including PostHog Code, a built-in data warehouse, and PostHog AI. More than 450,000 organisations have installed PostHog, mostly driven by word-of-mouth. PostHog has raised more than $180m and is default alive, running efficiently with good margins for six years.