Head of GTM, Research Services

• Join Maze, the user research platform used by Uber, Amazon, Atlassian and Anthropic, in a full-time fully remote role. • Become the founding commercial leader for Maze’s new Market Research service. • Help build an AI-native alternative to traditional market research agencies. • Own go-to-market strategy end to end, from positioning and pricing to closing deals. • Report to the COO and partner closely with the Head of Market Research. • Help define how AI reshapes the future of market research. • Earn a £130,000–£155,000 base plus £33,000–£40,000 commission and equity.

• Bring significant experience growing market research services, insights consulting or research technology businesses. • Show ownership of commercial outcomes in those businesses. • Bring a very strong network of market research buyers and practitioners you can activate from day one. • Show deep market research expertise across qual and quant methods, study design and how insights teams buy. • Understand how AI can improve every step of the research process, and use it daily. • Thrive in zero-to-one environments, creating structure quickly and owning outcomes. • Sell expertise consultatively, scoping complex research engagements and navigating enterprise buying. • Hold a clear point of view on where research is heading and evangelise it. • Work fluidly across sales, marketing, research and product without formal authority. • Be based in the UK or the US.

• Bring management and entrepreneurial experience, such as building a practice or launching an offering. • Show experience launching a new service or product line inside a scaling company. • Bring published thought leadership or public speaking on AI in market research. • Show experience selling both SaaS platform and agency services motions.

• Define and co-own go-to-market strategy for the Market Research service, including positioning, packaging, pricing and segments. • Shape the offering with the Head of Market Research around what insights buyers need. • Set the metrics, forecasts and operating cadence for a new line of business. • Coordinate with the sales team to generate qualified pipeline through enablement, playbooks and outbound plays. • Activate your own market research network to open doors with insights leaders. • Manage opportunities through scoping, proposals, pricing, negotiation and close. • Partner with Marketing to build Maze’s presence in the market research category. • Represent Maze at industry events and turn early wins into stories and references. • Feed market needs back into the service and platform roadmap. • Help shape the team and playbook as the service scales.

• Earn a £130,000–£155,000 base salary, £33,000–£40,000 commission and meaningful equity. • Get health insurance with international coverage, vision and dental, with 100% of your premium paid. • Receive $500 a month for dependent health cover, or to spend on gym, co-working, food or travel if you have no dependents. • Take 16 weeks of paid family leave as a birth or adoptive parent. • Access unlimited virtual therapy sessions and 24/7 mental health resources. • Get life and disability insurance, with 100% of your premium paid. • Enjoy flexible time off and a flexible schedule where you manage your own hours. • Receive a new MacBook and a $1,500 remote work setup fund. • Join fully paid company retreats and virtual socials.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. It was named the #1 user research platform in UX Tools’ Design Tools Survey and is used by more than 100,000 brands across 4,000 companies, including Uber, Amazon, Atlassian and Anthropic. Maze is a Series B company backed by Felicis, Emergence and Amplify, with a global remote team of fewer than 150 people.