Head of GTM, Research Services

• Be the founding commercial leader for Maze's new Market Research service, an AI-native alternative to traditional market research agencies that blends the scale and speed of the platform with expert-led research services. • Own go-to-market strategy end-to-end, reporting to the COO and partnering closely with the Head of Market Research. • Build a new business at an inflection point, helping define how AI reshapes the future of market research.

• Have significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes. • Have a very strong network of market research buyers and practitioners you can activate from day one. • Have deep market research domain expertise covering qual and quant methodologies, study design, and how insights organisations buy and operate. • Be AI-native, understanding how AI can improve every step of the research process and already using it daily to do more with less. • Thrive in zero-to-one environments, comfortable with ambiguity, quick to create structure, and energised by owning outcomes. • Be a consultative seller confident scoping complex research engagements and navigating enterprise buying processes. • Have a point of view on where research is heading and be able to make buyers, analysts, and practitioners want to be part of it. • Work fluidly across sales, marketing, research, and product teams, knowing how to get things done without formal authority.

• Have experience launching a new service or product line inside a scaling company. • Have published thought leadership or public speaking on AI in market research. • Have experience selling both platform SaaS and services agency motions. • Have some management and entrepreneurial experience, having built a practice, launched an offering, or started something of your own.

• Define and co-own the go-to-market strategy for Maze's Market Research service covering positioning, packaging, pricing, and target segments. • Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what the AI-native approach makes possible. • Establish the metrics, forecasts, and operating cadence for a new line of business and iterate quickly on what the market tells you. • Coordinate with the existing sales team to generate qualified pipeline. • Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays. • Activate your own market research network to open doors with insights leaders and research buyers. • Manage opportunities through the full sales cycle covering scoping, proposals, pricing, negotiation, and close. • Partner with Marketing to build Maze's voice and presence in the market research category through content, events, communities, and thought leadership. • Represent Maze at industry events and in the broader conversation about how AI is changing research. • Turn early customer wins into stories, references, and repeatable demand. • Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap.

• Work fully remotely from the UK or US. • Receive meaningful equity. • Receive a UK base salary of £130k–£155k plus £33k–£40k commission, or a US base salary of $220k–$260k plus $55k–$65k commission. • Receive health insurance with international coverage, vision, and dental with 100% of the team member premium paid. • Receive free access to mental health care with unlimited virtual therapy sessions. • Receive life and disability insurance with 100% of the team member premium paid. • Receive flexible time off. • Receive 16 weeks paid family leave for birth or adoptive parents. • Receive $500/month for dependent health insurance or flexible benefits. • Receive a $1,500 remote work setup fund. • Manage your own working hours with a flexible work schedule. • Attend company retreats fully paid for by Maze. • Receive a new MacBook paid for by Maze.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. The platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that drive product decisions, with AI capabilities that automate busywork and add depth to insights. Maze is a Series B company backed by top-tier investors including Felicis, Emergence, and Amplify, used by 100,000+ brands across 4,000 companies.