Localisation Program Manager – AI & Product Expansion

• Lead localisation strategy for Canva's acquired products — Affinity, Flourish, Cavalry, and Leonardo — integrating them into Canva's localisation processes. • Ensure over 100 million monthly users creating designs in 110+ non-English languages get a delightful experience across Canva's full suite of professional design tools. • Sit within the International supergroup, collaborating with stakeholders across customer support, sales, AI features, and the core editing product. • Work from Canva's London campus in Hoxton Square, Shoreditch, with flexibility to choose your own work balance.

• Have deep expertise in localisation, including AI-driven approaches such as RAG, COMET, and BLEU, and quality frameworks like MQM. • Demonstrate proven experience delivering complex programmes of work across multiple products, balancing diverse stakeholders, timelines, and KPIs. • Understand LOTE user needs deeply, with a passion for going through user flows and listening to users first-hand. • Identify opportunities to improve user experience, ideally gained within a SaaS localisation or internationalisation environment. • Thrive in ambiguity — take complex, chaotic problems and communicate them briefly and simply through documents and visual communication. • Show high ownership and resilience, with the drive to see initiatives through despite shifting priorities. • Be comfortable with tech including Atlassian project management tools and basic web development, and write strong documentation.

• Speak a European language in addition to English. • Have prior experience localising products from scratch, particularly integrating acquired products into an existing localisation ecosystem. • Bring hands-on experience curating and maintaining localisation datasets for evaluating AI and machine translation model performance. • Have familiarity with professional design tools such as Affinity, Flourish, Cavalry, or Leonardo. • Have experience working with engineering teams on technical localisation requirements across diverse content types.

• Define and operationalise localisation strategies for newly acquired products, with an initial focus on Affinity and Flourish and potential expansion to Cavalry and Leonardo. • Align acquired products with Canva's localisation standards, workflows, and processes to ensure consistency and scalability. • Partner closely with engineering teams to understand technical requirements, including localising Flourish from scratch and managing diverse content types within Affinity. • Map user experience expectations into a localisation strategy that meets the needs of Pro users in LOTE. • Curate and maintain high-quality localisation datasets to evaluate and benchmark AI and machine translation model performance across languages and content types.

• Receive equity packages to share in Canva's success. • Access an inclusive parental leave policy that supports all parents and carers. • Use an annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup, and more. • Take advantage of flexible leave options that let you recharge or take time to give back.

Canva's Localisation group is responsible for localising the product, marketing, and content across all of Canva's properties — including acquisitions such as Flourish, Cavalry, and Affinity. The team sits within the International supergroup and is made up of localisation specialists, designers, country leads, and language managers. Every month, more than 100 million Canva users create a design in one of the 110 non-English languages that Canva supports.