• Own the end-to-end university lifecycle across Canva's DACH territory, driving strategy, execution, and results for a portfolio of institutions.
• Partner closely with Customer Success to help universities adopt and scale Canva, from onboarding through long-term engagement and growth.
• Work directly with administrators, faculty, and students to deliver campus-wide implementations in a highly relationship-driven role.
• Combine strategic sales thinking with a deep understanding of user behaviour to expand adoption, improve retention, and drive educational outcomes.
• Build and execute data-informed growth strategies, exceed revenue targets, and position Canva as a trusted partner in education.
• Handle stakeholder relationships in German as well as English.
• Commute to the London hub one to two times a week.
📋 Job Requirements
• Bring experience with the Higher Education market, understanding university efficiency solutions well enough to talk to Instructional Technology Specialists and professors about improving student learning outcomes.
• Speak fluent German and English, engaging and presenting confidently to university stakeholders across DACH.
• Sell education software solutions alongside real-world teaching and instructional technology design to drive MAU growth.
• Collaborate well with your direct team and cross-functional partners.
• Understand how institutions roll out new student technology and how university-wide deployments operate.
• Create clarity in your communication, making complex things simple and telling a compelling story to customers and the wider team.
• Move from planning through to implementation, completing projects that deliver high impact.
• Bring community management experience, including social media practices for educating audiences.
• Stay eager to learn and develop your skills while having fun along the way.
🌟 Nice-to-have
• Have worked with Single Sign-On rollouts, which sit at the centre of university onboarding here.
• Bring hands-on data analysis skills for spotting usage trends that shape product and marketing plans.
• Have run campus-wide or multi-department software deployments rather than single-team rollouts.
• Apply even if your skills do not match the list exactly, as Canva welcomes all types of backgrounds.
🎯 Responsibilities
• Own strategy, planning, execution, and results within identified universities alongside a Higher Education Customer Success Manager to drive MAU growth.
• Onboard university staff, professors, and students via Single Sign-On and provide strategic sales support for deployments across multiple campus departments.
• Run a healthy, predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes.
• Build close relationships with the community of educators and learners to learn first-hand what they need to succeed with Canva.
• Analyse data to identify trends and usage patterns that inform future product and marketing plans.
• Test, learn, and iterate on the lifecycle strategy at identified institutions to drive retention and engagement.
About Canva
😃 What Canva offers
• Receive an equity package so Canva’s success is yours too.
• Access health and wellbeing benefits that support you and your family.
• Join a pension scheme with company contribution.
• Take advantage of an inclusive parental leave policy that supports all parents and carers.
• Use an annual Vibe & Thrive allowance covering wellbeing, social connection, and office setup.
• Take flexible leave that lets you recharge and be a force for good.
• Commute to the London hub just one to two times a week.
• Interview virtually, with reasonable adjustments available on request during the process.
💖 What makes Canva unique
Canva is on a mission to redefine how the world experiences design, with a flagship office in Sydney and a London hub that is home to its European operations. The Higher Education Account Executive team helps educational institutions create visual content that inspires and engages students, working with colleges and universities to support faculty, marketing teams, and every department that needs visuals for learning and growth. The team is made up of experienced sales consultants with a passion for education and a deep understanding of the sector's challenges.
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