Operational Resilience & Third Party Risk Management Analyst

• Join Atom bank’s Procurement & Operational Resilience team within Technology as an analyst, working hybrid from Newcastle. • Combine hands-on governance work, such as MI reporting and continuity playbooks, with cross-team collaboration. • Work closely with Risk, Compliance, Tech and Legal departments. • Help First Line Service Relationship Managers manage supplier risk. • Keep the crisis management ‘battle box’ ready and support business continuity. • Help shift Atom from reactive compliance to proactive operational resilience.

• Bring a background in financial services, retail banking, building societies or a similarly regulated environment. • Show a foundational understanding of UK regulatory expectations for operational resilience and TPRM. • Map, analyse and document complex operational, technical or business workflows. • Turn complex data into clear dashboards, reports and committee presentations. • Build collaborative relationships across diverse business functions. • Take a structured approach with strong attention to detail and data accuracy under time pressure. • Hold the legal right to work in the UK, as visa sponsorship isn’t available.

• Bring experience with Google Workspace, Jira or Tableau for reporting. • Show experience with Business Impact Analysis or IT Disaster Recovery processes. • Bring experience supporting third-party due diligence or supplier performance reviews. • Show experience facilitating operational resilience scenario testing. • Bring experience automating manual reporting or governance processes.

• Own the production of combined MI, TPRM metrics and resilience committee packs. • Quality-assure Business Impact Analysis submissions and maintain up-to-date crisis playbooks. • Keep the crisis ‘battle box’ and Crisis Management Team contacts current. • Support business continuity and IT Disaster Recovery processes. • Guide Service Relationship Managers through due diligence, risk assessments, supplier reviews and training. • Facilitate resilience scenario testing and track remediation plans. • Improve data quality and automate manual processes across resilience frameworks.

Atom bank is one of the most compelling places to work in UK fintech right now, and not just because of the four-day working week. Atom became profitable for the first time in 2024 and has grown its loan book by 29% to £5.3 billion, while being consistently rated the UK's highest-rated bank by its customers on Trustpilot. The four-day work week is real and established: in November 2021, Atom became the largest company and only bank in the UK to introduce the policy for all employees, genuinely reducing contracted hours from 37.5 to 34 per week with no salary cut, and job applications rose 49% as a result. There is also genuinely no mandatory office attendance, with only around 10% of staff regularly coming in. What really stands out is that Atom has done all of this from Newcastle, building one of the UK's best-loved banks without ever opening a London office. Glassdoor reviewers consistently highlight the brilliant people, the no-blame culture, and the interesting and meaningful work. The main caveat to note is that some employees, particularly at more senior levels, have reported limited progression opportunities as the company matures beyond its early startup phase. But if you want to work somewhere that backs its values with action, a genuinely flexible, people-first bank that is growing sustainably and has a product its customers genuinely love, Atom is hard to beat.

• Earn a salary of £30,000 plus a discretionary cash bonus. • Work flexible hybrid hours in Newcastle on a 4-day week. • Receive a generous pension with up to 13% employer contribution. • Use a £200 yearly “All About Me” fund for personal development. • Take 22.5 days’ annual leave plus public holidays. • Get private medical insurance, a health cash plan and life insurance. • Join the electric vehicle scheme.

Atom bank is a UK digital bank on a mission to make finance faster, simpler and more human. It has moved away from the traditional banking model to build products that work for customers whenever and wherever they need them. Atom is regulated by the PRA and FCA and is based in the North East of England.