Operational Resilience & Third Party Risk Management Analyst

• Join the integrated Procurement & Operational Resilience team within Technology, working alongside a close-knit, high-performing group. • Combine hands-on governance ownership, such as building MI reporting packs and maintaining continuity playbooks, with collaboration across Risk, Compliance, Tech, and Legal. • Help First Line Service Relationship Managers navigate supplier risk. • Maintain the crisis ‘battle box’ and keep it ready for use. • Identify ways to automate and streamline processes. • Help shift Atom from reactive compliance to a proactive operational resilience posture. • Work flexible hybrid from Newcastle on a four-day week.

• Bring a background or exposure in financial services, retail banking, building societies, or a similarly regulated environment. • Bring a foundational understanding of UK regulatory expectations around Operational Resilience and third party risk management. • Map, analyse, and document complex operational, technical, or business workflows. • Turn complex data into clear dashboards, reports, and committee presentations, with strong written and numerical capability. • Bring strong interpersonal skills to build collaborative relationships across diverse business functions. • Work in a highly structured way, with strong attention to detail and data accuracy under time constraints. • Hold the legal right to work in the UK, as Atom cannot support visa applications or sponsorship. • Adhere to the Conduct Rules set out by the Prudential Regulation Authority and the Financial Conduct Authority.

• Bring hands-on experience with Google Workspace, Jira, and Tableau for reporting and MI. • Bring experience with business continuity and IT Disaster Recovery processes. • Bring experience facilitating operational resilience scenario testing and tracking remediation plans. • Bring experience conducting third-party due diligence and supplier performance reviews. • Bring experience automating manual processes within a governance or risk framework. • Bring familiarity with the FCA’s Consumer Duty and delivering fair customer outcomes.

• Take full ownership of collating, analysing, and producing combined Management Information, TPRM metrics, and resilience committee packs using tools such as Google Workspace, Jira, and Tableau. • Conduct quality assurance on Business Impact Analysis submissions and manage customer survey processes. • Maintain up-to-date crisis playbooks. • Keep the crisis management ‘battle box’ and Crisis Management Team contact details strictly current. • Support business continuity and IT Disaster Recovery processes. • Guide First Line Service Relationship Managers through third-party due diligence, ongoing risk assessments, supplier performance reviews, and training. • Facilitate operational resilience scenario testing to spot vulnerabilities and track remediation plans. • Spot opportunities to enhance data quality, streamline due diligence, and automate manual processes across the resilience frameworks.

Atom bank is one of the most compelling places to work in UK fintech right now, and not just because of the four-day working week. Atom became profitable for the first time in 2024 and has grown its loan book by 29% to £5.3 billion, while being consistently rated the UK's highest-rated bank by its customers on Trustpilot. The four-day work week is real and established: in November 2021, Atom became the largest company and only bank in the UK to introduce the policy for all employees, genuinely reducing contracted hours from 37.5 to 34 per week with no salary cut, and job applications rose 49% as a result. There is also genuinely no mandatory office attendance, with only around 10% of staff regularly coming in. What really stands out is that Atom has done all of this from Newcastle, building one of the UK's best-loved banks without ever opening a London office. Glassdoor reviewers consistently highlight the brilliant people, the no-blame culture, and the interesting and meaningful work. The main caveat to note is that some employees, particularly at more senior levels, have reported limited progression opportunities as the company matures beyond its early startup phase. But if you want to work somewhere that backs its values with action, a genuinely flexible, people-first bank that is growing sustainably and has a product its customers genuinely love, Atom is hard to beat.

• Earn a salary of £30,000. • Work flexible hybrid from Newcastle. • Work a four-day week. • Earn a discretionary cash bonus based on individual and company performance. • Join an incredibly generous company pension scheme, with Atom contributing up to 13% and the option to add more yourself. • Spend £200 a year on personal development through the ‘All About Me’ fund. • Take 22.5 days annual leave plus public holidays. • Access private medical insurance, a health cash plan, and life insurance. • Join the electric vehicle scheme.

Atom bank is the UK’s first app-based bank, on a mission to make finance faster, simpler and more human. It has ditched the traditional banking model to build something that works for customers whenever and wherever they need it. Its integrated Procurement & Operational Resilience team sits within Technology, working across Risk, Compliance, Tech and Legal to keep the bank resilient.