Enterprise Account Manager - Southern Europe

• Own retention and accelerate expansion across Atlassian's largest Enterprise customers in Southern Europe. • Drive revenue growth across the full product portfolio by delivering high customer retention rates and leading upsell, upgrade, and cross-sell opportunities throughout the customer lifecycle. • Partner closely with the Global Sales Team to drive total book of business growth. • Work in a distributed-first company with the flexibility to work where you are most productive. • Report into the Manager of Enterprise Account Management.

• Have 5+ years of experience in account management, inside sales, customer success, or other relevant business areas. • Be able to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures. • Have professional-level Spanish or Italian language skills. • Be fluent in English. • Have a proven track record of meeting or exceeding performance goals. • Have experience selling Enterprise SaaS products across a global account footprint. • Have experience managing high-revenue customer engagements with Enterprise-level customers. • Be adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success.

• Have experience managing complex, end-to-end sales cycles. • Have experience working with Channel Partners and GSIs to retain and grow customer accounts. • Have experience using Salesforce, Clari, and Tableau. • Have experience analysing data to support identifying opportunities and projecting growth trajectories.

• Accelerate revenue growth by leveraging existing customer footprints to maximise expansion via a tops-down, solution-oriented approach. • Develop senior and executive relationships over video conferences as well as in person. • Manage high-value renewals and expansion across a sizable product portfolio. • Own growth opportunity management and sales cycles end to end. • Partner with the account team on account planning and driving total book of business growth through competitive, market, and whitespace analysis. • Increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities. • Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and solution partners. • Own forecasting accountability for your book of business.

• Work remotely from the UK. • Choose where you work — office, home, or a combination. • Receive Atlassian's wide range of perks and benefits including health and wellbeing resources and paid volunteer days. • Be eligible for benefits, bonuses, commissions, and equity.

Atlassian helps over 250,000 customers worldwide, including NASA, IBM, HubSpot, Samsung, and Coca-Cola, advance through the power of software that unleashes the potential of every team. Atlassian products are built on cloud and artificial intelligence, and the company is motivated by the common goal of unleashing the potential of every team.