Disaster Response Coordinator

• Join Airbnb’s Global Crisis Management team as a Disaster Response Coordinator in the UK. • Help coordinate a swift, company-wide response when major incidents affect Airbnb’s community. • Monitor global threats and decide on response strategies based on severity and business impact. • Keep internal teams and external communities informed with clear, timely messaging. • Work in intense, often ambiguous situations where doing the right thing matters most. • Earn £40,000–£45,000, working Tuesday to Saturday, 8am–5pm UK time.

• Bring 3+ years in global disaster response, threat monitoring, intelligence analysis or a related field. • Show experience monitoring, assessing and responding to global threats, disasters and crises. • Write and speak clearly, adapting complex information for different audiences. • Pay strong attention to detail and follow procedures reliably. • Keep a current working knowledge of geopolitical developments and natural disasters. • Stay dependable in a fast-paced environment. • Work Tuesday to Saturday, 8am–5pm UK time, including some holidays and occasional unexpected hours. • Travel occasionally as required.

• Bring experience in travel, hospitality or a global consumer platform. • Show experience using threat intelligence or incident management tools. • Speak additional languages. • Bring experience writing crisis communications for public audiences.

• Review global incident notifications and set response strategies based on severity and impact. • Research and monitor global threats that could affect Airbnb stakeholders. • Use internal tools to inform internal and external communities quickly. • Draft and coordinate preparedness and response messaging. • Make critical decisions that weigh financial, brand and customer risks. • Coordinate disaster response with cross-functional teams. • Provide clear situation reports and critical updates to stakeholders. • Recommend product and process improvements with the operations manager.

• Earn £40,000–£45,000 a year. • Be eligible for bonus and benefits. • Receive Employee Travel Credits. • Do meaningful work supporting people affected by crises around the world. • Request reasonable accommodations throughout the hiring process.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home. It has since grown to over 5 million hosts who have welcomed more than 2 billion guest arrivals in almost every country. Every day, hosts offer unique stays and experiences that help guests connect with communities in a more authentic way.