Senior/Staff Platform Engineer

• Improve the reliability, performance, and scalability of VRChat's production platform as a Senior/Staff Platform Engineer reporting to the Head of Platform. • Focus on operating reliable infrastructure, improving observability, driving incident response, and using data-driven reliability practices such as SLIs, SLOs, SLAs, error budgets, and DORA metrics. • Help run and secure the platform that allows users to connect and create their part of the VRChat universe.

• Bring 8+ years of experience in SRE, DevOps, Platform Engineering, or Infrastructure Engineering. • Demonstrate strong experience operating high-availability production systems. • Have experience with cloud or hybrid cloud environments and tools such as Terraform or OpenTofu. • Hold strong knowledge of Linux, networking, automation, observability, and incident management. • Bring operational knowledge of databases such as MongoDB, Elasticsearch, or Redis. • Communicate effectively and work well with both technical and non-technical stakeholders.

• Have experience with AWS including core infrastructure services, cost optimisation, and multi-account architecture. • Bring experience with Kubernetes including networking, service discovery, ingress, and workload reliability. • Show experience with Cilium or other Kubernetes networking and security solutions. • Demonstrate experience supporting large-scale storage systems. • Have experience with CDNs, caching, distributed systems, or real-time platforms.

• Operate and improve production infrastructure with a focus on reliability, security, performance, and cost efficiency. • Define, measure, and improve reliability using SLIs, SLOs, SLAs, error budgets, and DORA metrics. • Build and improve monitoring, alerting, dashboards, logging, and incident response processes. • Participate in incident management, root cause analysis, postmortems, and follow-up remediation. • Automate infrastructure and operational workflows using modern IaC and scripting tools. • Work closely with engineering teams to improve service reliability, deployment quality, and operational readiness. • Turn ambiguous infrastructure, reliability, and operational problems into clear, scalable, and measurable solutions. • Engage with backend codebases through code reviews, pull requests, and occasional feature or tooling work to build shared context with product engineering teams.

• Work from anywhere as part of a 100% remote company. • Receive health benefits and stock options. • Access 401K for US employees or RRSP for Canadian employees. • Take unlimited and flexible vacation time. • Receive paid parental leave. • Enjoy a generous paid holiday schedule. • Join a team that includes people from Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, and more.

VRChat offers a first-of-its-kind platform providing an endless collection of social VR experiences and giving the power of creation to its robust community. With over 250,000 worlds and growing, VRChat's vision is to allow users to bring their imaginations to life and help shape the metaverse on any device. The company has raised $100M with the support of investors including Makers Fund, Anthos Capital, and HTC.