Deal Strategy Analyst - EMEA

• Join Synthesia's Revenue Operations function as a Deal Strategy Analyst, a deal desk role with depth embedded across the EMEA region. • Partner directly with AE/CSMs, Sales leadership, Finance, and Legal to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. • Support the deal review process for EMEA from first submission through approval routing, exception triage, and post-signature hygiene. • Work hybrid from Synthesia's London office.

• Have at least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company. • Navigate Salesforce opportunity records, run reports, and maintain deal data accuracy without hand-holding. • Be familiar with CPQ systems such as DealHub, Salesforce CPQ, or similar, understanding how deal configurations map to pricing outputs. • Have working knowledge of revenue recognition principles (ASC 606 / IFRS 15) — enough to identify when a deal structure creates a recognition issue and escalate appropriately. • Build and interpret deal models in Excel or Google Sheets including ARR/TCV splits, multi-year commit scenarios, and discount waterfall logic. • Bring a working understanding of SaaS commercial mechanics: ARR, TCV, per-seat pricing, platform fees, and multi-year discounting. • Communicate clearly and confidently — comfortable fielding questions from AE/CSMs and asking for help when a deal is outside your remit. • Be highly organised with a low error rate on repetitive, process-driven tasks. • Be proactive by default — flag problems early rather than waiting to be asked. • Be EMEA-based and comfortable spanning UK, DACH, Nordics, and broader European deal cycles.

• Have experience with CLM platforms such as Ironclad, LinkSquares, Luminance, or similar. • Bring exposure to AWS Marketplace or other cloud marketplace deal mechanics. • Have experience supporting a Deal Desk or RevOps tooling implementation. • Be familiar with NetSuite for order management or billing workflows. • Have knowledge of EMEA-specific commercial nuances: GDPR data processing terms, EU procurement cycles, local PO and invoicing requirements.

• Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds — approving standard deals and routing exceptions to senior reviewers. • Support modelling of multi-year, multi-product deals, building ARR, TCV, and per-seat/platform fee scenarios under the guidance of senior team members. • Spot common commercial risks in deal structures and flag them for senior review. • Triage exception requests, gather supporting context from AE/CSMs, and prepare them for review with clear documentation. • Manage deal data integrity in Salesforce — ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete. • Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and escalate system issues. • Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity. • Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation. • Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions. • Coordinate with Finance and Legal on routine deal questions, escalating non-standard terms to senior team members. • Manage inbound deal desk cases from the EMEA field via the shared mailbox, tracking case status and ensuring SLAs are met. • Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns. • Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions.

• Receive a competitive salary plus stock options in a fast-growing Series E startup. • Take 25 days of annual leave plus public holidays. • Access paid parental leave — 16 weeks of full pay for primary caregivers and 5 weeks of full pay for secondary. • Use Private Medical Insurance on a Medical History Disregarded basis, including mental health support, dental, vision, cashback, and gym discounts. • Benefit from a pension contribution and salary sacrifice scheme. • Use a cycle-to-work scheme. • Enjoy regular socials and a work-from-home setup allowance. • Access a huge opportunity for career growth helping shape a market-defining product.

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company develops products to enhance visual communication and enterprise skill development. Following a Series E round raising $200 million, Synthesia's valuation stands at $4 billion, with total funding exceeding $530 million from investors including Accel, NVentures, Kleiner Perkins, and GV.