Site Reliability Engineer

• Join a dedicated SRE practice within Service Operations to make every engineering team more reliable by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. • Work across the org setting standards, pair-programming fixes, helping teams define error budgets, and telling them when those budgets are exhausted. • Bring a strong vision for how SRE should work in an async, fast-paced environment where influence matters more than authority.

• Bring 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams. • Have a software engineering mindset, writing code and building tools rather than just configuring them. • Have hands-on experience defining and operationalising SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions. • Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements. • Have worked with large-scale multi-tenant systems. • Be proficient with cloud infrastructure, with AWS preferred, and infrastructure-as-code with Pulumi preferred or Terraform/CDK also acceptable. • Communicate clearly and persuasively, as the role requires influencing without authority across a distributed org. • Have experience in async or globally distributed teams. • Be energised by making other teams more effective rather than being the one who fixes everything.

• Have experience with Kubernetes-based platform operations. • Bring familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling. • Have experience building developer-facing reliability tooling such as SLO dashboards, ORR frameworks, toil tracking, and DORA metrics. • Have worked with managed database platforms or Postgres specifically.

• Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience and build the error budget policies that turn them into engineering decisions. • Own and evolve the Operational Readiness Review process, conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation. • Strengthen the incident-to-improvement pipeline by connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes. • Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design. • Identify and quantify operational toil across the org and build or advocate for automation that eliminates it. • Help teams design sustainable on-call practices covering alert quality, escalation paths, runbook coverage, and noise reduction. • Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation.

• Work fully remotely from anywhere in the world. • Receive ESOP equity ownership in the company. • Get a tech allowance to set up your ideal work environment. • Receive 100% employer-covered health insurance with 80% coverage for dependents. • Attend annual company off-sites in a new city each year. • Work flexibly and asynchronously with full trust to manage your own time. • Receive a professional development allowance for courses, books, conferences, and learning. • Access a WeWork membership or co-working allowance usable anywhere in the world.

Supabase is the open-source Postgres development platform that 7M+ developers and thousands of enterprises depend on every day. Providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, Supabase is born-remote and open-source-first with around 400 team members across 60+ countries. The company has raised over $1B including a $500M Series F.