Senior Product Manager

• Own the outcome and lead with confidence on your products, tackling the most impactful problems that make a positive difference in the lives of NHS staff. • Work to embed design strategies and provide peer-to-peer technical design leadership within the Product Team. • Drive strategic and tactical go-to-market and rollout activities through cross-functional leadership and collaboration.

• Have demonstrable experience working in Product Management within an agile environment within SaaS products. • Have experience building, communicating, and executing on strategic product roadmaps. • Bring demonstrable experience in delivery and measuring value to a wide range of customers through your product roadmap. • Be skilled in communicating your work, process, and product decisions to cross-functional stakeholders, and regularly seek feedback to improve. • Drive to prioritise team success and winning together. • Be results and quality-driven, demonstrating value consistently and improving on quality and approach. • Define and articulate problems in simple terms and explore solutions with the right balance of simplicity, flexibility, and impact. • Share your opinions and always be open to cross-examining and adapting your perspective when encountering new perspectives and evidence. • Be passionate for a challenge and to challenge others to drive success. • Be eager to work with multiple people and be a self-starter. • Take pride in attention to detail. • Be tech-savvy and adaptable to new technologies and systems. • Have the ability and passion to work in a fast-paced scale-up team environment, embracing its challenges and opportunities.

• Have experience building and launching new-to-market products. • Have experience in a tech start-up or scale-up. • Bring experience or knowledge of the NHS, healthcare, or HealthTech industry. • Have experience or knowledge of workforce applications. • Hold qualifications in a related field such as Computer Science or Product Design.

• Provide subtle leadership, guidance, and mentorship to others, helping to define product strategies and solutions, embedding good practices, and sharing new ideas with the wider Product Team. • Be a leader in agile processes by demonstrating ideal standards in gathering requirements, managing an agile backlog, writing user stories, and leading squad refinement sessions. • Lead from within a technical squad across multiple cross-functional stakeholders without authority. • Define your product area's strategic roadmap through multidisciplinary and continuous product discovery and performance tracking. • Define and drive product outcomes through your roadmap, backlog, and collaboration cross-functionally, specifically including the Client Operations teams. • Drive strategic and tactical go-to-market and rollout activities through cross-functional leadership and collaboration. • Analyse and synthesise insights such as user feedback, product data, sales pipeline, and market intel to drive data-informed product decisions. • Leverage quantitative and qualitative insights, internal discussions, and external discovery to continuously prioritise and manage the backlog. • Track and monitor product metrics to measure product success for each target segment and market. • Demonstrate exceptional external stakeholder management, participating and leading in client meetings as required. • Collaborate cross-departmentally to gather requirements and communicate effectively with non-technical stakeholders. • Work collaboratively with Technology to build effective and open relationships with your agile squads. • Work collaboratively with Revenue to support sales efforts and educate stakeholders on product capabilities, new features, and future roadmaps. • Create and maintain documentation such as product one-pagers and product requirement documents. • Keep up with industry trends, emerging technologies, and best practice, evaluating new tools and methodologies to drive continuous improvement.

• Receive a salary of £80,000–£85,000. • Enjoy a hybrid and flexible workplace. • Access the Cycle Scheme and Tech Loan Scheme. • Use the Employee Assistance Programme via Health Assured. • Receive a personal learning and development budget. • Access flexible income options via Stream. • Work from a dog-friendly London Hub with unlimited refreshments and games. • Access co-working spaces across the UK.

Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Its fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff, and patients alike. Built by healthcare veterans and co-created with the NHS, the technology has been embraced by over 100 healthcare sites. Patchwork Health has been recognised as HSJ's 2022 Staffing Solution of the Year and received the HSJ Partnership Award and the Spectator's Economic Innovator of the Year Award.