Product Manager, New Product Bet

• Help build the product that closes the gap between producing training video at scale and knowing whether any of it made someone better at their job. • Work on an agentic, real-time experience where people practise live, dynamic scenarios, and where organisations finally get signal on genuine readiness rather than a metric tied to course completion. • Own a domain within a 0-to-1 bet on what comes after content, from strategy through to ship. • Take on this work now that real-time, agentic AI has only just become good enough to hold a convincing live scenario, with the window to define the category open. • Turn the underlying technology into a product an enterprise will use to prepare their people and an end user actually wants to engage with. • Work from the London office on a hybrid basis, or remotely from Europe.

• Bring significant product management experience, including direct ownership of a critical product domain where you set strategy rather than only executing it. • Show a track record of connecting product outcomes to commercial results such as ARR, retention, or expansion. • Have experience with 0-to-1 product development in a complex, experience-driven space, having navigated the ambiguity and gained the scar tissue to show for it. • Have built agentic or AI-powered products, understanding what makes real-time AI interactions feel natural and what breaks them. • Communicate strongly in writing through strategy docs, PRDs, and decision memos others can act on without a follow-up conversation. • Have worked alongside enterprise buying motions, since you will sit close to the commercial team. • Operate with autonomy on the what rather than only the how, identifying the right problems, forming a view, and bringing others along without waiting for a clean brief. • Hold a high bar on quality, since real-time agentic products are unforgiving both for the user in the moment and the customer looking at outcomes.

• Have worked on learning, training, or assessment products. • Have mentored other product managers and contributed to product practice across a team. • Have taken part in PM hiring. • Have shipped real-time or conversational AI experiences to enterprise customers.

• Own the multi-quarter strategy for a domain within this new product bet, setting direction, identifying the right problems, and making the trade-offs needed to deliver against them. • Define and evolve success metrics for the domain, connecting product outcomes directly to retention, expansion, and revenue impact. • Get close to the customers who matter most, understanding how they think and where current tools leave them exposed, then translating that into product direction others can act on. • Drive a shared understanding of where the product area is going and why, so engineering, design, R&D, and commercial counterparts can all articulate the strategy and the reasoning behind it. • Produce written narratives including strategy docs and PRDs that move decisions forward and give the team context to build the right thing. • Balance short-term delivery with long-term product health, scoping to reflect execution risk, hitting milestones predictably, and iterating on evidence rather than opinion. • Mentor IC5 PMs, contribute to improvements in product practice across the team, and take an active part in PM hiring.

• Receive a generous salary and equity. • Take 25 days of annual leave plus local holidays. • Join regular team offsites collaborating with the product and engineering team in person. • Get a work from home budget. • Use the work from anywhere policy of 60 days per year. • Access a generous referral scheme. • Take enhanced parental leave of 16 weeks at full pay for maternity and 5 weeks at full pay for paternity, or your local statutory benefit if it is more generous. • Get private healthcare via AXA with a discount for dependants in the UK. • Receive a 5% pension match in the UK. • Eat team lunches Tuesday to Friday in the office.

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company has offices and teams across Europe and the US, building products that enhance visual communication and enterprise skill development. Following a $200 million Series E round it is valued at $4 billion, with total funding exceeding $530 million from investors including Accel, NVentures, Kleiner Perkins, GV, and Evantic Capital.