Staff Product Manager

• Lead Paddle's flagship Checkout experience, the most strategically critical, highest-visibility product surface where every dollar customers earn flows through, handling approximately 10 million sessions a month and processing $180M+ in monthly payments. • Own the Checkout product end-to-end covering its strategy, roadmap, performance, and commercial outcomes as the senior product voice in the room with the executive team, engineering leaders, and largest customers. • Take on the toughest product role at Paddle with hard technical problems, real commercial stakes, and the platform to influence company strategy.

• Be used to owning a high-stakes, high-complexity product end-to-end with clear, measurable business impact, or be a senior PM unambiguously operating beyond your title. • Have specific, hands-on experience with payments, checkout, or comparable consumer-facing fintech experiences at scale, understanding auth rates, 3DS, SCA, PSP economics, and fraud tradeoffs. • Have worked on high-volume, consumer-facing products where small UX or technical changes have outsized commercial impact and be able to talk through specific wins you have owned. • Be technically credible, comfortable in the details with engineers, able to reason about systems, APIs, and tradeoffs without needing them to translate. • Be data-fluent and metrics-led, able to run your own analysis end-to-end without waiting for an analyst. • Use AI as a daily force multiplier for research, writing, analysis, and building functional prototypes, with specific examples of how it has changed the quality and speed of your output. • Have built and shipped in scale-up or startup environments including zero-to-one work, being at home with ambiguity. • Be an outstanding written and verbal communicator where your writing changes minds. • Be comfortable managing hard tradeoffs across customers, Sales, Engineering, Compliance, and Exco while staying constructive when the room is tense. • Value regular, in-person collaboration with your team and wider stakeholders.

• Have experience coaching other PMs on discovery and prioritisation best practices. • Have experience running continuous optimisation programmes including A/B tests, beta programmes, and usability research on high-volume consumer-facing surfaces. • Have experience overseeing GTM for product launches across multiple customer segments and geographies. • Have experience shaping pricing, risk policy, or settlement strategy through product data insights.

• Own the long-term vision and strategy for Checkout grounded in market trends, payments innovation, customer needs, and Paddle's commercial goals, translating this into a roadmap defensible at Exco and to customers. • Make and stand behind tough prioritisation calls, navigating ambiguous multi-stakeholder tradeoffs requiring deep judgement across technical constraints, commercial impact, compliance, and UX. • Set the bar for discovery and prioritisation across the wider Payments group and coach other PMs on how to do this well. • Lead end-to-end delivery of complex, multi-faceted initiatives without needing oversight, defining and enforcing the delivery standards the rest of the product team operates against. • Work in a tight trio with engineering and design to ship fast, instrument well, and iterate based on real customer signal. • Run a continuous programme of optimisation through A/B tests, beta programmes, and usability research to compound conversion and UX gains. • Own the KPIs that matter for Checkout including conversion, authorisation rates, revenue impact, and NPS, weaving them into the strategic narrative for the business. • Align senior stakeholders including Exco, Sales leadership, and key customers around the Checkout strategy. • Oversee GTM for Checkout launches across multiple customer segments and geographies. • Shape the customer-centric culture of the team, consistently being in front of customers yourself.

• Work hybrid from the London office with regular in-person collaboration. • Receive unlimited holidays. • Receive 4 months paid family leave regardless of gender. • Receive an annual learning fund with regular internal and external training. • Enjoy constant exposure to new challenges for personal development.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, Paddle is a Merchant of Record, taking away 100% of the pain of payment fragmentation. Backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, the company serves over 6,000 software sellers in 245 territories globally.