Staff Product Engineer

• Pick and lead the big, often cross-team bets that change how well Nous helps members. • Move the needle on how quickly a household goes from suspecting they are overpaying to Nous handling it, how many people get tangible value, and how little human effort it takes behind the scenes. • Work as a hands-on individual contributor rather than a people manager, spending most of your time in code, system design, and product thinking. • Operate at a scope that cuts across teams and directly shapes company direction. • Grow into a people-management role later if you want to, as the company scales. • Report directly to the CTO and work closely with Product, Ops, and the rest of leadership. • Ship to production daily, favouring small, reversible changes with a close eye on user impact. • Work office-first from Farringdon at least three days a week, with pragmatic flexibility for heads-down work.

• Bring hunger and product obsession, caring as much about member outcomes and UX as about the elegance of the system behind them. • Show that you have led fuzzy, cross-functional bets before, pulling product, ops, and engineering together to move a metric. • Get frustrated by wasted effort and avoidable complexity, and design paved roads so others do not trip twice. • Stay happiest hands-on in code while also writing the doc, drawing the diagram, and bringing others with you. • Think in systems and primitives rather than just features, covering contracts, workflows, failure modes, and observability. • Enjoy mentoring, growing, and unblocking other engineers, and demonstrate that you have been effective at it. • Feel restless if you are only shipping your own tickets. • Be comfortable with the Nous stack and demonstrate expertise on key parts of it. • Prefer a small, sharp, in-person team over a large org with predefined processes. • Work in the Farringdon office at least three days a week.

• Bring deep expertise in one or more critical domains such as front-end, workflows and Temporal, infrastructure, agentic AI core, or data modelling. • Bring experience with full-stack TypeScript, React, Postgres, AWS, and Terraform. • Bring experience with observability tooling such as Sentry and Datadog, and data tooling such as Snowflake, dbt, Fivetran, Amplitude, and Segment. • Bring experience building agentic systems that read, reason, and safely act on a user’s behalf. • Bring experience with messy billing and usage data, or with regulated consumer financial products. • Bring experience developing AI-assisted coding patterns that let engineers and non-engineers build far faster.

• Own 2 to 3 high-leverage bets per year, turning fuzzy problems into clear plans with defined metrics, constraints, and a concrete technical approach. • Ship small, end-to-end slices every one to two weeks, each with a before and after you can actually look at. • Act as domain owner in one or more critical areas, setting and evolving the patterns and primitives others build on and keeping them simple and teachable. • Design paved roads for a small, fast team, spotting recurring problems and creating stable contracts, libraries, and workflows. • Right-size reliability and observability for a roughly 10-engineer team that is still growing. • Act as a multiplier for other engineers, mentoring emerging tech leads and seniors and embedding with teams when they are stuck. • Give reviews that catch issues and teach patterns, so people leave stronger than they arrived. • Create written clarity around the work you lead, with one canonical, skimmable doc per big initiative that Product, Ops, and Engineering can rely on. • Redesign how new members see value, cutting the journey from uploading bills to an accurate recommendation in half. • Invent and roll out standard patterns for long-running switches, defining flows, error states, timeouts, logging, and SLOs and getting them adopted across categories.

• Receive a compelling package including meaningful share options with life-changing upside. • Take 33 days paid holiday including bank holidays. • Get the equipment, setup, and training you need, including AI subscriptions such as Claude Code Max tier. • Work in a high-context environment with exposure to the big decisions. • Use a great office set up for collaborative working, with very good coffee and a well-stocked kitchen. • Access health and dental cash plans plus an employee assistance programme. • Use travel benefits including the cycle-to-work scheme. • Earn a generous cash referral bonus for introducing someone who joins. • Join an informal social every week, something bigger monthly, and set-piece events in summer and at Christmas.

Roughly 90% of UK households are overpaying on their bills, and Nous is building an agent to absorb that complexity, saving households money and time. Its mission is to make people’s lives simpler and fairer, starting with the 30 million households in the UK. The company is growing 20x year on year with an NPS of +70, and manages six areas of household spending: energy, mobile, broadband, mortgage, personal finances and insurance. It was the first to gain regulatory approval and build the technology for a full agent-led insurance discovery and purchase journey, and the first to use open banking actively to cancel unwanted subscriptions on members’ behalf.