Head of Market Research

• Join Maze, the user research platform used by Uber, Amazon, Atlassian and Anthropic, in a full-time fully remote role. • Become the founding research leader for Maze’s new Market Research service. • Help build an AI-native alternative to traditional market research agencies. • Report to the CEO and partner closely with the Head of GTM, Research Services. • Own the research vision, methodologies, service delivery and quality bar. • Build a modern market research organisation from the ground up. • Earn a £130,000–£155,000 base plus £33,000–£40,000 commission and equity.

• Bring significant experience leading market research teams, research consulting practices or insights organisations. • Show deep expertise across qualitative and quantitative methods, research design, sampling, analysis and insight generation. • Bring experience building or scaling research organisations, practices or service offerings. • Advise senior leaders and enterprise customers on research strategy with strong executive presence. • Partner cross-functionally across commercial, product and operational teams. • Hold a clear view on where market research is heading, including how AI can improve it. • Thrive in zero-to-one environments, building teams and new ways of working from ambiguity. • Balance methodological rigour with practical business outcomes. • Communicate complex research clearly and influence senior stakeholders. • Be based in the UK, Ireland, Spain or the US.

• Bring experience modernising research organisations through new technology, automation or innovative practices. • Show experience launching a new research practice, consultancy or service line. • Bring public speaking, publishing or thought leadership in the market research industry. • Show experience across both agency and client-side research organisations. • Bring experience partnering with Product and Engineering to build research technology.

• Define the long-term vision for the Market Research service in an AI-native world. • Design and evolve methodologies across qualitative, quantitative and mixed-method studies. • Shape service offerings with the Head of GTM so commercial strategy rests on research quality. • Build and lead the Market Research organisation, including its operating model, delivery processes and hiring. • Recruit, mentor and develop a high-performing team of researchers. • Establish quality assurance frameworks that balance rigour with speed. • Act as executive research lead on strategic customer engagements. • Guide study design, analysis and executive storytelling for high-impact customers. • Partner with Product and Engineering to shape Maze’s research capabilities. • Build Maze’s authority in market research through events, publications and thought leadership.

• Earn a £130,000–£155,000 base salary, £33,000–£40,000 commission and meaningful equity. • Get health insurance with international coverage, vision and dental, with 100% of your premium paid. • Receive $500 a month for dependent health cover, or to spend on gym, co-working, food or travel if you have no dependents. • Take 16 weeks of paid family leave as a birth or adoptive parent. • Access unlimited virtual therapy sessions and 24/7 mental health resources. • Get life and disability insurance, with 100% of your premium paid. • Enjoy flexible time off and a flexible schedule where you manage your own hours. • Receive a new MacBook and a $1,500 remote work setup fund. • Join fully paid company retreats and virtual socials.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. It was named the #1 user research platform in UX Tools’ Design Tools Survey and is used by more than 100,000 brands across 4,000 companies, including Uber, Amazon, Atlassian and Anthropic. Maze is a Series B company backed by Felicis, Emergence and Amplify, with a global remote team of fewer than 150 people.