Product Designer

• Join Marshmallow as a Product Designer, working hybrid from London 3 days a week. • Help more people get onboarded into Marshmallow by reducing friction in the sign up and activation flow. • Join the Telematics team, a key part of Marshmallow's future within Acquisition and user growth. • Build customer stickiness over time by working out how to reward and engage customers for being good drivers. • Own problems from day one with a team that backs you up. • Design primarily customer-facing web and app experiences, plus internal tools where your work touches them.

• Bring 2+ years of experience working somewhere fast moving, such as a startup, fintech or scale-up. • Show a portfolio that proves your shipped work has had good business impact. • Use good commercial instinct to judge what makes a product work. • Show a proactive mindset by spotting issues, writing tickets and shipping improvements. • Use AI actively to improve your workflow, whether prototyping, shipping to production, analysing data or doing research. • Ship quickly and learn from real data, knowing when good is good enough.

• Show experience raising PRs to ship small design tweaks yourself. • Bring experience designing for both web and app products. • Know how to use funnel and analytics data to find where customers get stuck. • Show experience contributing to a design system.

• Research with customers, spot patterns and turn what you hear into clear themes and needs the team can act on. • Design the whole journey from wireframes and prototypes to polished screens, including content and edge cases. • Use funnel and analytics data to find where customers get stuck or could be harmed, then fix it with your team. • Work alongside engineers from first idea to shipped product, with clear specs and smooth handoffs. • Collaborate with product managers, engineers, operations, data and other designers in a cross-functional team. • Bring stakeholders with you by explaining your thinking and keeping people in the loop. • Contribute to the design system and keep work consistent with the brand. • Use AI daily for research, analysis and production, and share what works with the team.

• Work hybrid from London with 3 days a week in the office. • Earn a bonus designed to reward high performance. • Receive private medical insurance with Vitality and mental health support with Oliva. • Use a personal learning budget and 2 dedicated L&D days a year. • Spend a monthly flexible benefits budget as you choose. • Enjoy 25 days holiday plus bank holidays. • Take 4 weeks of Work From Anywhere per year.

Marshmallow makes insurance work for everyone, including people the industry has overlooked. Founded in 2017, it has grown from 3 to 700+ people, reached unicorn status, raised around £140M over three funding rounds and turned profitable. It has insured millions of drivers and lent millions in car loans.