Product & Customer Marketer

• Own how prospects and customers learn about what Juro ships, communicating new features across multiple channels and conducting segmented lifecycle and launch campaigns. • Run the customer advisory board and build the feedback loops that keep the product team informed about what the market wants next. • Make every Juro customer aware of, excited by, and actively using the features that make them stay, driving demo requests, feature adoption, and net revenue retention.

• Have done hands-on product marketing, customer marketing, or lifecycle marketing in an AI or B2B SaaS business. • Have built segmented email campaigns end-to-end. • Have received strong positive feedback from team members on your copywriting. • Have used HubSpot, Amplitude, or similar every day in your most recent role and have built insightful dashboards. • Have used AI aggressively and taken full responsibility for what it helps you produce. • Have maintained strong relationships with customers who would give you a good reference. • Be located in the UK with long-term working rights.

• Have experience with product launch campaigns across multiple channels in a legal tech or contract management context. • Bring experience running customer advisory boards or similar customer feedback programmes. • Have experience building continuous communication cadences that drive feature adoption and retention. • Have experience with lifecycle marketing that directly impacts net revenue retention metrics.

• Communicate new features across multiple channels to prospects and customers. • Conduct segmented lifecycle and launch campaigns. • Run the customer advisory board and build feedback loops that keep the product team informed about what the market wants next. • Drive demo requests, feature adoption, and net revenue retention through effective product and customer communications. • Move communications from a monthly cadence to a continuous cadence that people engage with.

• Work fully remotely from the UK from day one, even if near the London office hub. • Receive equity on top of base salary. • Enjoy a choice-first work approach designed with inclusivity in mind. • Access perks and benefits designed around diversity, inclusion, and belonging.

Juro exists to help the world agree faster by making it incredibly easy for anyone to agree and manage legal contracts. Founded in 2016, the company has helped customers process 2 million contracts in over 85 countries. Some of the world's fastest-growing businesses including Deliveroo, Remote, and Trustpilot have relied on Juro to streamline routine contracts at scale. With Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI, Juro is well placed to capture the rising legal tech opportunity.