• Use your understanding of Engine's technology and architecture to explain the product, uncover client requirements, and support the design of client solutions.
• Be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating across Technology, Delivery, Product, Client Success, and Business Development.
• Travel around Europe and occasionally further to support activities on client sites.
📋 Job Requirements
• Have experience of end-to-end software engineering or solution architecture across the software delivery lifecycle.
• Have experience with software service design and integration, such as RESTful APIs, OpenAPI specification, and sequence diagrams.
• Have experience of cloud infrastructure and large-scale cloud applications.
• Have experience working in a client-facing role and building relationships with stakeholders.
• Demonstrate strong interpersonal communication and collaboration skills with experience delivering complex messaging to technical and non-technical stakeholders.
• Be comfortable travelling nationally and internationally.
🌟 Nice-to-have
• Have experience relating to retail or business banking, core banking, card processing, or payments.
• Have experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration, and solution integration.
• Bring commercial acumen with experience of building business cases.
• Have experience in a SaaS organisation in a Client Solutions or Client Engineering role.
• Have knowledge of financial regulations around the world.
🎯 Responsibilities
• Lead on technical designs during the Engine implementation phase, building relationships with stakeholders within clients and SI partners such as Engineering leads and Service Owners.
• Work closely with clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with Product and engineering teams to fulfil them.
• Help shape Engine's product roadmap and support existing clients with additional capabilities to meet their strategic aims.
• Help clients maximise Engine's current and future capabilities and meticulously document scope and roadmap decisions to guide subsequent delivery waves.
• Take ownership of the technical aspects of client deliveries, collaborating closely with SI partners to overcome challenges and achieve seamless integrations.
• Provide expert guidance to client engineering teams using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture.
• Collaborate closely with the Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions.
About Engine by Starling
😃 What Engine by Starling offers
• Get 33 days holiday including flexible public holidays, with an extra day off for your birthday.
• Earn additional annual leave with length of service, and choose to buy or sell up to five extra days.
• Receive 16 hours paid volunteering time a year.
• Access Private Medical Insurance with VitalityHealth including mental health support and cancer care.
• Receive life insurance at 4x salary and group income protection.
• Benefit from generous family-friendly policies.
• Access Cycle to Work, Salary Sacrificed Gym partnerships, and Electric Vehicle leasing.
• Enjoy a salary sacrifice, company enhanced pension scheme.
💖 What makes Engine by Starling unique
Engine by Starling is Starling's software-as-a-service business, built on the technology that powers Starling Bank and its 4 million customers. The SaaS platform is available to banks and financial institutions around the world, enabling them to benefit from innovative digital features and efficient back-office processes. Engine operates with a flat structure empowering engineers to make decisions, with innovation and collaboration at the core of everything.
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