Director, Site Reliability Engineering

• Join DuckDuckGo, the online protection company, in a full-time remote-first role. • Work on the Site Reliability Team building infrastructure for millions of privacy-conscious users. • Use high-level languages such as Perl, Go, TypeScript and Python. • Keep Duck.ai meeting reliability standards and minimise user friction on failures. • Scale the company’s own search index infrastructure to handle billions of documents. • Build anti-fraud verification that respects user privacy. • Earn $243,800 a year plus stock options, on a transparent pay scale.

• Bring 10+ years of experience in reliability, platform, infrastructure or software engineering. • Show 4+ years leading SRE teams. • Bring experience participating in a 24x7 on-call rotation for a large-scale deployment. • Lead high-impact, complex projects from proposal through postmortem. • Work proficiently with AI-driven development, including designing agentic workflows. • Turn vague problems into innovative solutions and execute against clear metrics. • Develop tools, services, alerts and responses that identify reliability risks. • Root-cause instability in high-traffic distributed systems. • Administer and troubleshoot Linux and web technologies at depth. • Automate infrastructure provisioning and configuration management. • Partner with software engineers on triaging production issues and code-level remediation. • Package and deploy applications with Docker and Docker Compose using cloud-native architectures.

• Bring experience running large-scale search index infrastructure. • Show experience with reliability for AI or LLM-backed products. • Bring experience building privacy-preserving anti-fraud systems. • Show experience setting technical direction for a large deployment.

• Build and maintain world-class infrastructure for millions of users. • Dive into complex operational challenges across software, systems, automation and process analysis. • Keep Duck.ai reliable and reduce user friction when failures happen. • Scale index infrastructure to handle billions of documents. • Create anti-fraud verifications that respect user privacy. • Read, write, troubleshoot and deploy software to tackle large-scale reliability challenges. • Identify the future technical direction of the deployment to improve reliability and performance.

• Earn $243,800 a year plus stock options. • Benefit from transparent pay, the same for everyone at your level and region. • Work remotely from anywhere on the eligible country list. • Enjoy a flexible arrangement with no core hours, averaging 40 hours a week. • Take paid parental leave. • Get an office setup and co-working allowance. • Attend two company trips a year: an all-hands meetup and a team retreat. • Take full end-to-end ownership of your projects, from scoping to postmortem.

DuckDuckGo is the online protection company and a remote-first team of more than 300 people on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, it now earns over $100m in annual revenue, with millions using its browser on Mac, Windows, iOS and Android, its search engine and its subscription. It also offers Duck.ai, which lets people chat privately with ChatGPT, Claude and other AI models.