Director, Technical Account Management EMEA

• Join Datadog’s Technical Post Sales team as Director of Technical Account Management for EMEA. • Lead a team of 25–30 today with a mandate to grow it to 50–70+ over the next two to three years. • Set the technical post-sales vision for all of EMEA. • Own executive relationships with key accounts and grow services revenue across the region. • Build the leaders, structures and processes that let the organisation scale. • Work from London, Dublin or Paris, travelling up to 50% of the time.

• Bring 8+ years leading Professional Services, TAM or Sales Engineering teams. • Show success scaling an organisation from under 25 to 50+ people. • Bring experience managing managers and building leadership depth. • Show direct experience selling or co-selling services and growing services revenue. • Bring technical fluency across infrastructure, AWS, Azure, GCP, observability and monitoring. • Pair strategic vision with strong execution and operational systems. • Show 3–5+ years earlier in your career as a TAM, Solutions Architect or similar technical role. • Travel up to 50% of the time across EMEA.

• Bring experience redesigning organisational structures during rapid growth. • Show a track record evangelising cloud, observability or security to C-level and board stakeholders. • Bring hands-on experience with Datadog or other observability platforms. • Speak multiple languages or bring deep experience leading multi-cultural EMEA teams.

• Scale the EMEA TAM organisation from 25–30 to 50–70+ people. • Hire first-line leaders, design team structures and build systems that protect quality. • Lead managers and senior TAMs to drive customer success, retention and expansion. • Own the commercial strategy for TAM services with Sales, including positioning and pricing. • Set regional OKRs aligned with global Technical Post Sales goals. • Act as executive sponsor for strategic EMEA accounts at C-suite level. • Standardise and evolve the TAM offering with Product, Sales Engineering, CS and Enablement. • Build metrics, health scorecards, capacity plans and forecasts. • Run talent development programmes to grow and retain future leaders.

• Get new-hire stock equity (RSUs) and access to an employee stock purchase plan. • Receive generous global benefits. • Enjoy best-in-class onboarding. • Grow through continuous professional development, product training and career pathing. • Join an intra-departmental mentor and buddy programme. • Be part of an inclusive culture with Community Guilds and Inclusion Talks.

Datadog is the leading observability and security platform for the AI era, giving businesses unified visibility across their technology stack. It brings applications, infrastructure, data, models and security into one place, using AI to detect and resolve issues before they affect customers. Datadog is trusted by Fortune 500 companies and high-growth AI leaders around the world.