Customer Insights & Strategy Lead - Affiliate Marketing

• Join Awin as a Customer Insights & Strategy Lead, with roles open in London, Manchester, and cities across Europe. • Act as a trusted strategic advisor, helping customers solve complex business challenges through data-driven insight and consultancy. • Combine Awin’s unique data assets with deep channel expertise to drive customer growth and retention. • Develop affiliate, measurement, attribution, and full-funnel growth strategies tailored to customer objectives. • Be the expert in the room for data, analytics, and affiliate strategy conversations. • Mentor Customer Insights & Strategy Executives and support training across Managed Services. • Work a four-day Flexi-Week at full pay, with no reduction to your annual holiday allowance.

• Bring 5+ years of professional experience in online marketing. • Bring at least 4 years of affiliate marketing experience across a range of verticals. • Bring a strong understanding of digital marketing and performance marketing channels. • Bring experience mentoring junior team members. • Apply advanced analytical and problem-solving skills to large, complex datasets. • Convert data into actionable commercial recommendations. • Manage stakeholders and present excellently. • Show demonstrable experience delivering strategic consultancy to customers or senior stakeholders. • Manage multiple priorities in a fast-paced environment. • Bring knowledge of attribution, incrementality, measurement, and marketing effectiveness. • Use BI and visualisation tools such as Tableau, Power BI, or Databricks. • Bring experience supporting commercial pitches, proposals, or strategic growth initiatives.

• Bring experience delivering training or capability programmes to wider teams. • Bring experience supporting customer retention, renegotiations, or gross profit growth initiatives. • Bring experience feeding customer insight into product and reporting development. • Bring experience working across international, multi-country teams.

• Deliver advanced analysis and strategic recommendations that solve customer challenges and drive measurable growth. • Translate complex data into compelling narratives that support executive decision-making. • Track the impact of your recommendations and find ways to maximise implementation and results. • Advise assigned customers and internal stakeholders as a trusted strategic partner. • Use Awin’s network, platform, and market intelligence to uncover growth and optimisation opportunities. • Support high-priority commercial situations, including retention, renegotiations, and complex customer challenges. • Partner with Managed Services and Commercial teams on pitches, RFPs, strategic reviews, and new business. • Provide market, sector, and competitor insights that strengthen commercial proposals. • Mentor Customer Insights & Strategy Executives and champion best practices in data storytelling and presentation. • Identify recurring customer challenges and insight gaps to inform product and reporting development. • Contribute to process improvements that increase efficiency and impact across the function.

• Work a four-day Flexi-Week at full pay, with one lighter or fully disconnected day per week and no cut to your holiday allowance. • Work flexibly through a hybrid and remote working scheme built on mutual trust. • Receive a monthly work expense contribution plus a furniture package for your home workspace. • Access health and wellbeing initiatives and sports offers. • Develop your skills through Awin Academy’s extensive training suite. • Thank and reward colleagues through the peer-to-peer recognition programme. • Discuss additional country-specific benefits during the initial interview.

Established in 2000, Awin is an affiliate marketing network with a dynamic, social, and inclusive culture, powering a vision to build the world’s leading open partner ecosystem. Its network of affiliate partnerships is diverse and transparent, and the company champions uniqueness and authenticity across its global team. Awin is part of the Axel Springer group.