• Help build and define the Solutions Architecture function at Synthesia, shaping how the company partners with customers to drive adoption, value, and measurable business impact.
• Blend technical hands-on depth, commercial awareness, executive influence, and platform thinking as both strategic advisor and technical architect.
• Work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale.
• Work hybrid from Synthesia's London office at the world's leading AI video platform, valued at $4 billion.
📋 Job Requirements
• Have 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment.
• Demonstrate strong project and stakeholder management across multiple workstreams.
• Bring hands-on experience working with APIs, workflows, or integrations.
• Tell compelling stories and communicate effectively — able to engage both technical and executive teams.
• Bring a commercial mindset, understanding how architecture drives adoption, retention, and expansion.
• Have proven experience building scalable frameworks, architectures, or delivery models.
• Show curiosity, initiative, and a builder mentality with comfort navigating ambiguity in a high-growth environment.
🌟 Nice-to-have
• Have experience building proofs of concept to demonstrate platform capabilities and accelerate customer buy-in.
• Bring prior experience acting as a trusted advisor to VP- and C-level audiences on technical and business strategy.
• Have experience creating playbooks, frameworks, and integration patterns that scale delivery across multiple customers.
• Bring familiarity with AI, video, or content creation platforms and their enterprise integration patterns.
• Have experience contributing to platform and ecosystem thinking — helping shape how a product evolves beyond a standalone tool.
🎯 Responsibilities
• Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.
• Design architectures that map Synthesia's capabilities to high-value customer use cases.
• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
• Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
• Create playbooks, frameworks, and integration patterns that help scale how Synthesia delivers value.
• Act as a trusted advisor to technical and business stakeholders, including VP- and C-level audiences.
• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
• Contribute to platform thinking, helping shape how Synthesia scales from product to ecosystem.
About Synthesia
😃 What Synthesia offers
• Shape a new function from the ground up at a $4 billion AI video platform.
• Work across Sales, Product, Engineering, and Customer Success in a cross-functional role with high visibility.
• Help define how Synthesia partners with customers to drive adoption and measurable business impact.
• Join a fast-growing Series E startup backed by Accel, NVentures, Kleiner Perkins, and GV.
💖 What makes Synthesia unique
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company develops products to enhance visual communication and enterprise skill development. Following a Series E round raising $200 million, Synthesia's valuation stands at $4 billion, with total funding exceeding $530 million from investors including Accel, NVentures, Kleiner Perkins, and GV.
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