VP of Revenue Operations

• Sit at the heart of Paddle's GTM engine, owning the systems, insights, and operating rhythms that power Sales, Marketing, and Customer teams. • Define the operational backbone of the business, influence commercial direction, and ensure the GTM organisation is equipped to win at scale. • Drive the GTM drumbeat, balancing the operational rigour of running the business with the strategic foresight required to grow the business.

• Have significant experience in Revenue Operations leadership at a B2B SaaS company, with a track record of scaling GTM operations. • Have a strong analytical and strategic mindset, able to turn complex data into clear, actionable insights that improve decision-making, forecasting accuracy, and execution across the funnel. • Have experience designing and implementing GTM operating models including territories, capacity planning, quotas, and sales compensation programmes. • Have experience leading a Deal Desk function, balancing commercial guardrails with speed and flexibility. • Have experience managing GTM technology stacks and data architecture, ideally with AI-driven automation. • Have experience establishing forecasting and pipeline management disciplines tracking performance from lead through expansion. • Have experience leading GTM enablement strategy and execution. • Have strong cross-functional partnership skills, working closely with Product, Finance, Sales, and Customer teams. • Have experience continuously auditing and optimising processes to deliver operational efficiency and productivity gains.

• Have experience in a payments, fintech, or merchant-of-record business. • Bring experience with AI-driven automation to improve visibility, accuracy, and efficiency across the GTM lifecycle. • Have experience designing sales compensation programmes that motivate performance and drive sustainable growth. • Have experience scaling GTM operations globally across multiple markets.

• Act as a trusted partner to the CRO and CMO, aligning Revenue Operations strategy with company priorities and commercial objectives. • Own the design and implementation of Paddle's GTM operating model including territories, capacity planning, quotas, and sales compensation programmes. • Lead a high-performing Deal Desk function, balancing strong commercial guardrails with the speed and flexibility to scale. • Manage the GTM technology stack and data architecture, optimised through AI-driven automation to improve visibility, accuracy, and efficiency. • Establish the global standard for forecasting and pipeline management disciplines, tracking performance from lead through expansion. • Lead GTM enablement strategy and execution, reducing ramp time and ensuring field teams are trained, coached, and equipped to articulate Paddle's value proposition. • Own the management and delivery of high-impact GTM initiatives, translating strategy into execution with clear ownership, risk management, and progress reporting. • Continuously audit and optimise existing ways of work, removing friction and implementing scalable processes. • Partner closely with Product, Finance, Sales, and Customer teams to ensure a shared view of performance, consistent metrics, and strong alignment.

• Work remotely as a digital-first company, from home, from a stylish hub, or a mix of both. • Receive unlimited holidays. • Receive 4 months paid family leave regardless of gender. • Receive an annual learning fund with regular internal and external training. • Enjoy constant exposure to new challenges for personal development.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, Paddle is a Merchant of Record, taking away 100% of the pain of payment fragmentation. Backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, the company serves over 6,000 software sellers in 245 territories globally.