Delivery Manager

• Join Zopa as a Delivery Manager, working hybrid from London 2-3 days a week. • Help deliver priority product and engineering projects at Zopa Bank, working with experienced Delivery Managers, product and technical leads and stakeholders. • Lead smaller, less complex projects and support larger programmes. • Build confidence, capability and judgement with mentorship from the wider Delivery team. • Work across a growing business with seven engineering domains, twenty squads and five core products. • Create an environment that supports agility, predictability, momentum and continual improvement.

• Take a collaborative, servant-leadership approach that supports and empowers teams to do their best work. • Show a passion for agile ways of working and how they help teams deliver effectively. • Bring people together across teams to solve problems and work towards shared goals. • Use strong coaching and influencing skills to help others build confidence and move forward. • Show excellent situational awareness and adapt your approach to the needs of the team and project. • Have experience delivering complex projects, managing competing priorities and keeping stakeholders aligned.

• Use Jira and Confluence proficiently. • Bring at least 3 years of experience as a Scrum Master across multiple engineering teams. • Hold a Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. • Show previous experience in a fintech environment. • Bring project or programme management experience.

• Support delivery by increasing predictability and momentum across squads. • Work alongside product managers, engineering managers and technical leads to help squads plan, prioritise and execute effectively. • Facilitate objective setting and roadmapping. • Engage stakeholders and surface and resolve blockers. • Shield engineers from distraction. • Work with teams to embed, experiment with and mature agile processes and ways of working. • Help squads find time and space to reflect on and improve team mood, morale and motivation.

• Work hybrid from the London office 2-3 days a week. • Work from abroad for up to 120 days a year, subject to having the right to work in your country of choice. • Receive everything you need to thrive in your work and home life from day one. • Learn with mentorship and support from the wider Delivery team. • Join a company named in the top three of the UK's Most Loved Workplaces. • Take part in a DE&I forum within a workplace of nearly 50 nationalities.

Zopa started in 2005 as the first peer-to-peer lending company and launched Zopa Bank in 2020. It is a bank that listens to what customers dislike about finance and does the opposite, with a growing customer base and a large engineering organisation. Zopa has won industry awards and been named in the top three of the UK's Most Loved Workplaces.