IAM Engineer

• Join Zilch as an IAM Engineer, working hybrid from the UK office three days a week. • Support day-to-day identity and access management operations, mainly using Okta Workforce Identity Cloud. • Help manage secure access to SaaS, cloud and internal systems with structured guidance from experienced IAM and security engineers. • Handle joiner, mover and leaver processes, application access requests, Okta troubleshooting and role-based access control. • Gain practical exposure to Terraform-managed IAM configuration through peer-reviewed changes and established deployment processes. • Start or develop your IAM career at one of Europe's fastest-growing fintech companies.

• Bring some practical experience in IT support, service desk, systems administration, security operations or IAM, with relevant placements or apprenticeships considered. • Show basic familiarity with Okta or another identity provider, including users, groups, single sign-on and multifactor authentication. • Understand access requests, approvals, account provisioning, deprovisioning and the joiner, mover and leaver lifecycle. • Know the basics of RBAC and least privilege, and why privileged and standard access should be kept separate. • Follow runbooks, manage tickets carefully and document changes and troubleshooting clearly. • Use directory services such as Microsoft Entra ID, Active Directory or Google Workspace, or similar tools. • Communicate well, with strong attention to detail, a customer service mindset and a willingness to learn from senior engineers.

• Show exposure to Okta Workforce Identity Cloud or an Okta Certified Professional learning pathway. • Know introductory Terraform, including reading plans, understanding resources and using Git pull requests. • Support enterprise SaaS applications such as Microsoft 365, GitHub, Atlassian or Slack. • Understand SCIM provisioning, HR-driven joiner, mover and leaver workflows, or frameworks such as ISO 27001, SOC 2, Cyber Essentials Plus and GDPR. • Use PowerShell, Python, Bash, REST APIs or other automation tools at a basic level.

• Process and fulfil approved access requests, onboarding, transfers and offboarding in Okta and connected applications. • Assist with Okta user, group, application assignment and MFA enrolment administration, following documented procedures. • Support role-based and group-based access assignments in line with least-privilege and approval requirements. • Troubleshoot SSO login failures, MFA issues, account lockouts and provisioning errors at first line, escalating complex cases. • Reconcile access records, provisioning status and leaver deprovisioning outcomes, raising exceptions promptly. • Support access reviews, entitlement checks and evidence collection for internal and external audits. • Help onboard applications to Okta by gathering requirements and testing SAML, OIDC or SCIM integrations under supervision. • Make simple, approved Terraform changes to Okta groups or application assignments, using version control and peer review.

• Work hybrid, with office days on Monday, Wednesday and Thursday and remote working on Tuesday and Friday. • Receive £200 towards your WFH setup. • Join the pension scheme, with Death in Service cover and Income Protection. • Share in the company's success through the Share Options Scheme for permanent employees. • Enjoy private medical insurance covering GP, dental, optical, mental health, physiotherapy and menopause support, plus an Employee Assistance Programme. • Benefit from enhanced maternity, paternity, adoption and shared parental pay. • Develop through professional qualifications and memberships, a learning suite, internal training programmes and FCA and regulatory training. • Get 5% back on in-app purchases, gym discounts, workplace socials and a casual dress code.

Zilch is one of Europe's fastest-growing fintech companies, on a mission to create the world's most empowering way to pay. Launched in 2020, it has reached double unicorn status with a $2 billion valuation and has taken on more than 6 million customers.