Mid-weight Product Designer

• Join the B2B Experience Team at Viator, designing platform tools for operators, partners, and third-party merchants that drive efficiency, scalability, and trust across the marketplace ecosystem. • Own end-to-end design across multiple areas, from discovery through delivery, planning and conducting user research and synthesising insights into actionable direction. • Contribute meaningfully to product strategy and roadmaps by evaluating pillar-level opportunities and challenges, and translating research and data into clear problem definitions and success metrics. • Mentor peers and advocate for customer-centred, evidence-based design decisions, connecting work to customer and business goals. • Work fully remotely from the UK or Portugal, with occasional travel to company offices as needed.

• Bring a minimum of 3 years of product design experience. • Bring proven marketplace experience — this is a hard requirement for the role. • Show the ability to think strategically while staying hands-on to deliver meaningful outcomes, grounding decisions in research, data, and customer insight. • Show comfort owning complex problem spaces, influencing direction, and communicating with clarity, confidence, and empathy across different audiences. • Bring demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day design work.

• Bring experience designing B2B or operator-facing tools within a two-sided marketplace. • Bring experience contributing to or maintaining a Design System at scale. • Bring familiarity with complex operational workflows and how to simplify them for non-technical users.

• Evaluate pillar-level opportunities and challenges, contributing to product strategy and roadmaps with clear problem definitions, recommendations, and success metrics. • Own end-to-end design across multiple areas from discovery through delivery, creating flows, maps, information architecture, and prototypes to communicate and test solutions. • Plan and conduct user research, synthesising insights into actionable direction that grounds design decisions in evidence. • Ensure design quality through cross-functional collaboration, Design QA, and strong attention to detail, using and contributing to the Design System. • Mentor peers, proactively identify and remove blockers, and maintain momentum without sacrificing quality.

• Receive a competitive compensation package including base salary and annual bonus, routinely benchmarked against industry data. • Work fully remotely from the UK or Portugal with flexibility to suit your lifestyle. • Access an annual lifestyle benefit to spend on travel, wellness, or whatever suits you, plus travel discounts and perks. • Receive tuition assistance for qualified programmes and donation matching for charitable giving. • Access health benefits and an employee assistance programme.

Tripadvisor Group connects people to experiences worth sharing and aims to be the world's most trusted source for travel and experiences. Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ experiences available worldwide. The B2B Experience Team builds platform tools for operators, partners, and merchants that power the marketplace ecosystem.