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Spotify

Creative Lead, Visual Merchandising

Posted on 13 July 2026

About the role

💼 What you will do

• Shape the future of visual storytelling at Spotify by combining world-class creative leadership with emerging technologies. • Define what's next for Visual Merchandising as AI transforms how creative teams imagine, develop, and produce work. • Create the artwork, visual systems, and creative frameworks behind Spotify Playlists, Share Cards, Video Titles, Podcasts, and Audiobooks. • Ensure every visual experience remains unmistakably Spotify while inspiring audiences across 180+ markets.

📋 Job Requirements

• Have 10+ years of experience leading creative work across design, art direction, branding, editorial, advertising, or visual storytelling for a consumer-facing brand. • Have experience building, leading, and developing exceptional creative teams in an inclusive environment. • Understand how emerging technologies, including generative AI, are transforming creative strategy, production, and design systems. • Bring exceptional visual craft together with strategic thinking, balancing creativity, business goals, and customer needs. • Have experience collaborating across product, design, engineering, marketing, and executive leadership teams. • Be comfortable using data, experimentation, and audience insights to inform creative decisions without compromising quality. • Have experience working across global markets and understand how to build creative work that respects cultural nuance. • Care deeply about mentoring others, raising the creative bar, and fostering continuous learning. • Be naturally curious about design, music, culture, technology, and storytelling.

🌟 Nice-to-have

• Have experience with generative AI tools in creative production workflows. • Have a background in music, entertainment, or audio-focused brands. • Have experience managing creative operating budgets and prioritising investments. • Have worked with external agencies, illustrators, photographers, and freelance talent at scale. • Have experience building scalable design systems for global visual consistency.

🎯 Responsibilities

• Define and evolve Spotify's global visual merchandising vision, setting creative direction for artwork, visual systems, and brand expression. • Lead the continued evolution of creative workflows, identifying how AI can elevate creativity, quality, speed, and scalability. • Partner closely with Product, Engineering, Design Platform, and R&D leaders to ensure merchandising and product innovation evolve together. • Champion a visual strategy that keeps Spotify culturally relevant across 180+ markets while balancing global consistency with local expression. • Establish creative principles, standards, and scalable systems that empower teams to deliver world-class visual experiences. • Build strong partnerships with internal creative teams, external agencies, illustrators, photographers, and freelance talent. • Lead and develop a high-performing team of Senior Visual Designers in an environment built on trust, inclusion, curiosity, and feedback. • Own the team's operating budget and prioritise investments that deliver meaningful creative and business impact. • Use audience insights, experimentation, and performance data to continuously improve visual merchandising strategy. • Represent Visual Merchandising as a trusted creative partner across Spotify, influencing senior stakeholders.

About Spotify

😃 What Spotify offers

• Access extensive learning opportunities through Spotify's dedicated team, GreenHouse. • Receive flexible share incentives letting you choose how you share in Spotify's success. • Take six months of global parental leave for all new parents. • Use All The Feels, the employee assistance programme and self-care hub. • Swap public holidays flexibly according to your values and beliefs.

💖 What makes Spotify unique

Spotify's Visual Merchandising team shapes how content looks and feels across the Spotify experience, creating artwork, visual systems, and creative frameworks behind Playlists, Share Cards, Video Titles, Podcasts, and Audiobooks. The Platform team creates the technology that enables Spotify to learn quickly and scale easily, spanning many disciplines to make the business work. Spotify is an equal opportunity employer.

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