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GitLab

Staff Forward Deployed Engineer, EMEA

Posted on 13 November 2026New

About the role

💼 What you will do

• Join GitLab as a Staff Forward Deployed Engineer, working fully remotely from the UK or elsewhere in Europe. • Work in a field-situated product engineering team focused on strategic customer outcomes, AI adoption and direct contributions to GitLab's product. • Partner directly with strategic customers and teams across Product, Engineering, Support, SRE, Solutions Architecture, Customer Success and Professional Services. • Diagnose and resolve high-impact adoption blockers, then turn what you learn into repeatable patterns for GitLab and its customers. • Keep the technical standards and contribution discipline of a Staff-level product engineer while working closely with customers. • Help shape the industry's approach to AI-assisted development through technical narratives and thought leadership.

📋 Job Requirements

• Bring Staff-level experience building, operating or improving complex production software systems. • Show experience contributing to large, mature product codebases with high standards for testing, maintainability, performance and security. • Use Ruby on Rails or Go to contribute directly to GitLab's product and adjacent systems. • Bring experience with AI-assisted software development, agentic workflows, AI governance or AI adoption in enterprise environments. • Diagnose complex system behaviour across application code, data stores, infrastructure, observability, networking and APIs. • Know modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls and compliance needs. • Work with strategic customers and senior technical stakeholders in ambiguous, high-impact situations. • Coordinate across product, engineering, field and customer teams without formal authority, and communicate clearly in writing.

🌟 Nice-to-have

• Have direct experience with GitLab.com, GitLab Dedicated or GitLab Self-Managed. • Bring production experience with PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker or Linux. • Know Git internals, repository performance, large-scale Git usage patterns or GitLab Runner behaviour. • Show experience writing whitepapers, technical talks, architecture frameworks or requests for comments. • Draw on a background in performance, site reliability, platform or infrastructure engineering, or distributed systems. • Have experience working in open source or highly asynchronous engineering environments.

🎯 Responsibilities

• Contribute production-quality code to GitLab's product and adjacent systems, including bug fixes, features, integrations and performance improvements. • Work within GitLab's engineering processes, including merge requests, testing, review and documentation. • Engage with strategic customers when adoption, retention or executive confidence is materially at risk. • Diagnose problems across product behaviour, customer architecture, Git internals, CI/CD workflows, API usage and cloud environments. • Coordinate across Product, Engineering, SRE, Support and customer teams to drive resolution from discovery through handoff. • Drive governed, measurable adoption of GitLab Duo Agent Platform and resolve AI adoption blockers around governance, security and compliance. • Turn field learnings into reference architectures, documentation and reusable implementation patterns. • Contribute to Well-Architected Frameworks, whitepapers, webinars and technical strategy memos.

About GitLab

😃 What GitLab offers

• Work fully remotely from the UK or elsewhere in Europe. • Take flexible paid time off. • Receive equity compensation and join the Employee Stock Purchase Plan. • Use the Growth and Development Fund to build your skills. • Take parental leave and benefit from health, finance and well-being support. • Join Team Member Resource Groups in an inclusive, high-performance culture.

💖 What makes GitLab unique

GitLab is the intelligent orchestration platform for DevSecOps, helping organisations increase developer productivity, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

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