Staff Insights Analyst

• Be a senior individual contributor at the heart of Paddle's decision-making, owning the end-to-end process of turning complex, cross-functional data into clear commercial recommendations that shape how the company grows. • Work across product, sales, marketing, and finance to uncover root causes of business challenges, model the financial impact of potential actions, and present findings directly to senior leadership including the exec team. • Take on a high-autonomy role for someone who thinks like an owner, is comfortable with ambiguity, and can move fluidly between rigorous quantitative analysis and compelling narrative.

• Be commercially minded, thinking in revenue and margin terms and able to quickly find the financial so-what, with an entrepreneurial or consulting background being a plus. • Have a broad understanding of a SaaS business across product, sales, marketing, and finance. • Be able to build data-driven narratives that are easy for executives to act on. • Be proficient in SQL and statistics and have used LLMs in real analytical workflows. • Have deep experience in an analytics, strategy, or insights role at a high-growth tech company.

• Have an entrepreneurial or consulting background. • Have payments or financial services experience. • Have experience modelling the financial impact of strategic options and quantifying tradeoffs for a finance-literate audience. • Have experience acting as a trusted thought partner to business leaders, helping them frame problems and stress-test assumptions.

• Own insight projects end-to-end from framing the right question to delivering a clear, actionable recommendation. • Use quantitative and qualitative data to identify root causes of commercial problems and opportunities. • Partner with product, sales, marketing, and finance to drive analysis that moves the needle. • Partner with Finance to model the impact of strategic options and quantify tradeoffs. • Translate findings into well-evidenced business cases compelling to a finance-literate audience. • Extract and manipulate datasets from Snowflake using SQL. • Apply statistical methods to draw defensible conclusions and use LLMs to interpret unstructured data. • Present recommendations to senior stakeholders including the exec team in a clear and compelling way. • Act as a trusted thought partner to business leaders, helping them frame problems and stress-test assumptions.

• Work remotely as a digital-first company, from home, from a stylish hub, or a mix of both. • Receive unlimited holidays. • Receive 4 months paid family leave regardless of gender. • Receive an annual learning fund with regular internal and external training. • Enjoy constant exposure to new challenges for personal development.

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, Paddle is a Merchant of Record, taking away 100% of the pain of payment fragmentation. Backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, the company serves over 6,000 software sellers in 245 territories globally.