Principal Forward Deployed Architect

• Serve as a trusted transformation architect who combines enterprise-grade technical design with consulting-grade business acumen to shape how strategic customers adopt Atlassian as their operating system for work. • Turn a CIO's ambiguous "modernise how we work" mandate into a credible, phased, AI-native architecture and the business transformation plan that makes it stick across HR, Finance, Marketing, PMO, Operations, and Engineering. • Embed with 1–3 strategic accounts at a time, typically for 3–9 months each, owning both the technical truth and the business transformation narrative end-to-end. • Operate as the architect in the room — this is not a traditional Solutions Engineer role or a hands-on-keyboard engineering role.

• Bring deep experience in forward-deployed, customer engineering, professional services, or consulting roles owning end-to-end platform transformations at Fortune 1000, large regulated, or public sector customers (at a SaaS vendor, major SI, or Atlassian Solution Partner). • Have experience designing on Forge, the Atlassian Marketplace ecosystem, or leading large Atlassian Cloud migrations. • Demonstrate executive presence and exceptional written communication, able to produce memos, ADRs, or design docs that stand up to executive review. • Apply strong workflow and systems thinking to map complex processes and design scalable ways of working across business functions. • Be comfortable with enterprise architecture concepts including cloud-native design, integration patterns, identity, security, and data. • Prototype, debug, and read code in at least one of Java/Kotlin, TypeScript/Node, or Python. • Hold cross-functional credibility with IT, PMO, HR, Finance, and senior business stakeholders. • Be willing to travel 25–50% and operate across customer time zones.

• Bring AI/LLM architecture experience including RAG, knowledge graphs, agent design, and AI governance. • Have domain depth in one or more of DevOps/Platform Engineering, ITSM/ESM, Agile-at-Scale, FSI, Public Sector, or Healthcare.

• Design and deliver the customer's end-to-end System of Work, expanding Atlassian beyond engineering into every business function. • Lead workflow transformation including operating model design, CoE structures, governance, and platform team design. • Expand into HR, Finance, Marketing, PMO, and Operations through cross-functional workflow design. • Drive AI adoption through practical use cases embedded into daily work. • Own and evolve the System of Work blueprint based on outcomes and usage data. • Own the target-state architecture for strategic enterprise customers across the full Atlassian System of Work — Plans, Goals, Work, Knowledge, Code, and AI. • Design across the full stack: multi-tenant SaaS, identity (SAML/OIDC/SCIM), data residency, integrations (REST/GraphQL/event-driven), Forge and Connect, Marketplace, and migration paths. • Co-design AI-native workflows including Rovo agents, knowledge grounding, Teamwork Graph enrichment, and human-in-the-loop patterns. • Ship durable artefacts such as reference architectures, ADRs, Forge prototypes, Terraform/IaC modules, Compass scorecards, and automation rule libraries. • Lead executive engagement and cross-functional delivery, translating business outcomes into capability roadmaps and phased plans. • Orchestrate execution across SE, SA, TAS/FDE, Professional Services, Partners, and customer stakeholders. • Close the loop with Product by converting field patterns into prioritised product and platform requirements. • Mentor Senior Solution Engineers, Solution Architects, and Partner Architects. • Represent Atlassian externally through conference talks, reference architectures, and Developer Community contributions.

• Choose where you work — whether in an office, from home, or a combination of the two. • Access health and wellbeing resources. • Take paid volunteer days to engage with your local community. • Join a company recognised on the Fortune 100 Best Companies to Work For list for six consecutive years.

Atlassian is a publicly traded software company (NASDAQ: TEAM) with over 13,000 employees, building collaboration and productivity tools used by teams worldwide. Recognised on the Fortune 100 Best Companies to Work For list for six consecutive years, Atlassian offers a flexible, digital-first working culture where employees can choose where they work.